Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
181 reviews
GrabieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The idea for Grabie started in 2021 as a response to the widespread anxiety and depression that touched many of our lives during the pandemic. We ourselves have experienced the uplifting, inspiring, and healing powers of creative expression through art and became passionate about making it available and accessible to as many people as possible! Together we’re committed to encouraging everyone to embrace their individuality and express themselves creatively. Our goal is to support as many people as possible by giving them access to art supplies that they would not otherwise have. We’ve seen how art can support mental health, so we’ve created the Grabie Art Fund to fund donations of art supplies to our partner organizations. Your purchase helps to put thoughtfully selected art supplies into the hands of people in underserved communities, to support mental health via art therapy.
Grabie (grabieart.com) has 181 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 16 reviews with 3 stars · Clear filters
Product finally arrived and is very nice.
By Joanne B.
Response from Grabie· Jan 13, 2025
We sincerely apologize for the delay during the holiday season. We’re actively working to improve our logistics processes to ensure faster deliveries in the future. We’re glad to hear you’re happy with the product, and we truly hope to have the chance to serve you better in the future. Thank you for your patience and understanding.
Je ne mettrais pas 5 étoiles même si je les adores. Alors pourquoi 4 étoiles, franchement la pack de 48 feutres acryliques extra fine tip est super. Je n'est toujours pas utilisés les feutres mais alors là je suis déçue, le peu d'encre qui est fourni dans les feutres. Vous êtes radin, au vu du prix vous auriez pu les remplir quand même. Même des feutres acryliques sur le site Shein sont remplis. Pardon mais c'est du vol a ce prix.
By Oceane
Response from Grabie· Dec 1, 2024
Thank you for your feedback. We’ll strive to improve our products in the future. Your satisfaction is important to us, and we appreciate your support and understanding!
Too many stickers. Don't get me wrong, I do like the stickers there were too many of them this month. I would like to see other than stickers and papers. How about stamps, ribbons, fabric scraps, ink pads, metallic pens, die cuts. Acessories to use for scrapbooking.
By Irene S.
Response from Grabie· Dec 1, 2024
Thank you for your feedback. We appreciate your suggestions and will certainly take them into consideration for future boxes. Thank you for sharing your thoughts with us!
I put in a big order over a month ago and haven’t received most of my packages. Customer service has been very unhelpful, the shipping tracking links they shared show no movement in the past 3 weeks and the company is not responding to my emails in a timely and useful manner. This will be first and last order I’ll have with them and if I don’t receive my packages soon, I will have to talk to my bank to get my money back as their customer service team is very unresponsive. Update as of November 26: I ended up receiving the packages after all - so I am updating my review to 3 stars. I wish the company has done a better job communicating shipping expectations. Love the products, it took over a month for me to receive them with little to no clear and useful communication.
By Mia
They were so much smaller than the picture not really like in the picture
By jennifer P.
Where is the globe like advertized?
By Lois
Response from Grabie· Dec 12, 2022
Hi Lois, could you please specify your needs so that we can know what we can do to help, do not hesitate to contact our customer service anytime!
Cheep product
By pam B.
Response from Grabie· Dec 12, 2022
Hi Pam, please share with us your feedback on products; we'll continue to solve your problems and upgrade our products and service, do not hesitate to contact our customer service anytime!
Love the products, the delivery was almost 10 days. Just too long.
By Monna M.
Response from Grabie· Sep 19, 2022
Hi Monna, we appreciate your feedback. We've been sourcing more reliable logistic suppliers and will upgrade & shorten our delivery time as soon as possible, thanks for your love of Grabie and we'll try our best to satisfy all your needs!
