Agent dominated
Easy comms. Small issue with payment gateway, however, the ESTA agent sorted this quickly.
By Damen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
739 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Govswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
739 approved reviews, newest moderated first
Easy comms. Small issue with payment gateway, however, the ESTA agent sorted this quickly.
By Damen
The application have done simply without any problem or difficult matters.
By Nagisa
Never again. Didn’t receive ESTA, no sign of it on website. No email confirmation. Charged 3 times the price as on official website. My advice download the app & book ESTA from there.
By Julie
Response from Govswift· Oct 29, 2024
Hi Julie, I’m sorry to hear about your experience—it sounds frustrating. The email address you provided via Trustpilot doesn’t match any records in our system, so it’s possible this may relate to a different company as our system does send out confirmation emails for every application. If you’d like, please submit a form on our contact page at https://govswift.com/contact-us/ and reference the case number 34904 so we can assist you directly. Looking forward to helping you, The GovSwift Team
Easy to understand and use with a very speedy response.
By Brendan B.
Timely response - great customer service experience
By Clay - Brighton East V.
Swift and clear support
By Marloes M.
Smooth and easy service
By Carolina J.
Easy to use and requires only relevant information
By Jeff B.