fast response
They responded with in hours top with in 24 hrs with instructions to follow, very easy to follow cant ask for more.
By Antonio P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
739 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Govswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
739 approved reviews, newest moderated first
They responded with in hours top with in 24 hrs with instructions to follow, very easy to follow cant ask for more.
By Antonio P.
The representative, Shiela was very prompt in all inquiries and response. I was trying to get an appointment for the global entry interview. I hadn't heard back in three weeks so I decided to follow up and everything went smoothly after that. Got my interview scheduled.
By Dianne
Taylor was very helpful in navigating me through the process of obtaining my global entry pass. Response was very quick and helpful.
By Consumer
I used this service for the first time and I made an error when filling out my application. I let them know and they fixed it for me right away and send the updated form. So happy with the service provided.
By Ivy G.
Thank you Ace for helping me correct my application. You made the process seamless.
By Shannon L.
The representative was exceptionally professional and pleasant in helping me. She made sure my questions were answered and told me what to watch for in the follow-up email. She told me when the email would be sent and it was sent promptly. I appreciate that standard of genuine customer service because it isn't a given. I would like to provide her name, but the review tips suggest not doing that. I hope she will be acknowledged. Thank you!
By ML L.
Extremely helpful n knowledge
By George A.
The Rep was very patient and very detailed in explaining the process to me and followed me through the end and highly satisfied. I would give her 10 stars if I could.
By Ms.Franco