Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
739 reviews
GovswiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Govswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
739 approved reviews, newest moderated first
Kathleen reached out to me quickly and was very professional attending to my concerns. She was very attentive and resolved any issues promptly.
By Robert
Response from Govswift· May 13, 2026
Thank you for your feedback! We’re pleased Kathlees was able to reach out quickly, address your concerns professionally, and resolve everything promptly.
Using the online passport renewal site was so easy. I was able to get everything filled out and sent in a short time.
By HILARY
Response from Govswift· May 13, 2026
Thank you for the kind review! We’re thrilled to hear the online passport renewal process was quick, simple, and convenient for you.
They trick you thinking your paying for a passport when you are not
By Shannon D.
Response from Govswift· May 27, 2026
Thank you for your feedback. We take concerns like this seriously. We were unable to locate an order or customer account based on the information provided in this review. We would welcome the opportunity to review the matter further if you contact our support team with your order details. For clarity, our company is a third party application assistance service and is not affiliated with the U.S. government. This information is disclosed throughout the website prior to checkout. Our service provides guided document preparation, application review, and step by step filing instructions, while government passport fees are paid separately to the issuing agency. We remain available to assist and answer any questions regarding our services.
We got our interview set up as we wanted, to be able to do our interviews together. Taylor was a big help.
By Jean M.
Response from Govswift· May 13, 2026
Thank you for sharing your experience! We’re so glad Taylor was able to help coordinate your interviews together and make the process easier for you both.
The site was self explanatory and easy to complete the form. I was able to set up our appointments and look forward to getting this finished next week.
By Mary and J.
Response from Govswift· May 13, 2026
Thank you for your feedback! We’re happy to hear the site was easy to navigate and that scheduling your appointments was a smooth experience. We wish you all the best with the next steps!
The application was very easy to fill out and easy to understand. I usually go to the post office but don’t need to anymore
By Patrick R.
Response from Govswift· May 13, 2026
Thank you for your review! We’re glad the application was easy to complete and understand. It’s great to know we could offer a more convenient alternative for you.
This was the easiest thing to do! I have shared this experience with friends. Thank you so much!
By Susie H.
Response from Govswift· May 13, 2026
Thank you so much! We’re honored that you found the process so easy and that you’ve shared your experience with friends. Your recommendation means the world to us!
Excellent support throughout my renewal process—fast, reliable, and truly helpful every step of the way!
By Jennifer C.
Response from Govswift· May 13, 2026
Thank you for your kind feedback! We’re so pleased to know our support team was fast, reliable, and helpful throughout your renewal process.
