Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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443 reviews
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GoTrusted is the Original Strong SSL encrypted VPN service, in business since 2005. GoTrusted turns any public free WiFi hotspot into an encrypted and firewalled hotspot for your computer or device. Browse in private, unblock websites, view video from your home country, send and receive email, and use social media securely when on GoTrusted. Unlike other 'ad-based' privacy or proxy software, GoTrusted's VPN service network is fast without privacy compromising ads. GoTrusted is easy to use on all your devices. With GoTrusted, know your privacy is always protected wherever you connect.
GoTrusted (gotrusted.com) has 443 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
443 approved reviews, newest moderated first
I live in Saudi Arabia and I suggested that my new roommate get your service. Every since she has it is like the service thinks we are both running off the same account and constantly kicks us off. When I was the only one in the house who had an account with you it was awesome!
By Long Time C.
When i first started using GoTrusted it was fantastic and there was two servers that i used, both in the UK. One was much faster than the other called "Anything - Like GoTrusted" suddenly it just stopped working and couldn't get it to work after that. The other one was just never fast enough but served a very basic purpose. Once i left China it was pointless keeping the service and unless the service improved hugely in the coming spring I won't bother re subscribing when i get back to China in the coming March.
By Matthew
I used to live in China where a lot of foreign sites are banned, including Facebook, Youtube, Twitter...GoTrusted did the job most of the time and allowed us to bypass the Great Firewall of China. Great experience overall.
By Denis F.
very useful in working overseas in countries with high level of internet censorship
By William
It often dropped connection. Need improvement.
By Rex
Response from GoTrusted· Dec 14, 2015
Thank you for your feedback. We're sorry to hear you had connection issues. Most issues can be fixed by contacting our support team at [email protected]. Dropped connections are typically caused by the client running in TCP mode rather than UDP which can be easily remedied by changing some settings in the GoTrusted client. Please contact support if you decide to try the service again and run into any issues.
I contacted customer service a few times and suggestions were made but none of then fixed the issue. The connection to VPN was totally irregular connecting maybe 1 in 10 attempts or when it did connect it dropped out very soon thereafter. After trying everything possible and wasting almost all of the money I spent on the service I finally gave up.
By Greg
I have used GoTrusted for many years.and i have been very happy with their service. But with my children getting older we want to use a VPN on more than just the one device, which after checking, was not possible with GoTrusted.
By Nina V.
Excellent service and speedy resolution of any issue that pops up. The great price is a bonus.
By Jonathon
