Love the products, packaging problems
Love the products! Love the liquid packets! However packaging is an issue. At least 1 bag out of every 5 arrives with busted packets inside. So that's a bummer.
By Kathryn P.
Response from Purple Tree Labs· Apr 14, 2026
Thanks so much for the kind words — really glad you’re enjoying the product and the liquid packets. You’re absolutely right about the packaging issue — that was something we identified and addressed a while back. We made updates to improve the durability of the packets and prevent exactly this kind of problem during shipping. Feel free to reach out directly to us by email and we’ll make it right. Appreciate you calling this out — and thanks again for your support. — Purple Tree Team