Kawaii World StoreReviews of gotamochi.com

Ordered three items on November 10th. Only one arrived before xmas and the other two items after xmas. So a total of eight weeks. The products were fine but the delivery was far too long. I had given up hope of ever getting them. I also emailed them several times but had no reply.

I ordered 2 Hoodies from this website. I never received them. Sadly I didn't read the reviews on trustpilot before. This Site is a scam website! On the page there is written, that the products are delivered from South Korea, but that's not true. If you have a tracking number, you can see that the products are from China. I asked them where my package is, but they never answered my email. I recommend you not to trust this website. I was manipulated by the good reviews on their website. Which is also suspicious, because nearly all of the reviews are positive.

so glad i decided to use paypal. My bank knew this was a Spam. They declined payment. Sad my daughters will now not have what they want for xmas.

I ordered from their website since AUGUST and nothing came and I’m really angry about it. I’m furious, it’s now DECEMBER and nothing just nothing after 4 emails they just stopped responding, I tried everything : calling, Instagram, Facebook NOTHING worked and I’m really disappointed. DO NOT BUY FROM THIS WEBSITE!!

Never got my order. They're crooks. Don't buy!!!

This place is a sham. I ordered my daughter a bts pullover and they sent an aweful pepto pink pullover with no certified bts logo,Pure bs. Review this place and dont buy from this business.

According to tracking service that they provide my package is still stuck in China, however I found a better tracker that informed me that my package had in fact arrived at my local postal office and that they had sent a letter to me, which I think will arrive some time tomorrow or monday. Terrible costumer service, tried emailing, facebook message and insta dm, no replies on anything except an automated response. According tot he website it's suppose to take 3-5 weeks, I ordered in early september, a month later it shipped and now it's almost two months Their tracking service sucks and I just hope I'll be able to get my stuff some time next week. Would not recommend, DO NOT buy from this website. The merch isn't offical (I was aware of this) so I'd even recommend buying from wish instead, at least their costumer service isn't sh**.

I saw a lot of bad reviews so i was really worried however my pastel love yourself hoody arrived within a month (maybe 20 or so days, I live in england) and although it probably isn’t official, i’m obsessed with it! Would definitely buy something again