Spartan SolarReviews of gosolar.spartansolar.earth

I told the initial rep I was not going to take down any trees. He took pictures of the house and passed it on. The follow-on asked the same question about the trees and I repeated my answer. The engineers had the pictures and my answer. Knowing all of this, the engineers let the rep go through the entire application process before saying I would not qualify because of the tree issue. That took almost two hours. The rep was a fine young man and represented the company admirably. However, his efforts were wasted. It wasn't my time I was concerned about, but the engineers prevented this young man to waste two hours where he could have made a sale and a commission. Shame.

Everything

Disappointed with Spartan Solar/Spartan X. Solar panels were installed over one month ago, installers cut my phone and internet line. Nails, screws and other supplies left in driveway. Zero communication from Spartan since. Breaker box scheduled to be replaced, electric meter scheduled for update or replacement; no word or updates. I have a project manager but again no communication, via, email or phone. Communication does not exist.

Shelby and Shawn were very informative. If all goes well this will save me $100 a month. Highly recommend using spartan solar

Ryan Bullock was very knowledgeable and was able to answer all my question in detail, I was very comfortable and informed of the Solar system process and look forward to saving money.

A turned around experience I was initially skeptical when my in-laws signed up for what they were told was a "free" solar program thru the government. Concerned for their well-being, especially at their age, I was on the verge of leaving negative reviews and questioning the company's integrity. However, I refrained from making any impulsive decisions and sought to speak to someone in authority at the company. My apprehension was quelled when I fortuitously answered a call at my in-laws from Spartan's Project Acceptance Coordinator. The woman introduced herself by name and explained her roll in welcoming new customers to Spartan Solar, establishing an ongoing point of contact. It turned out that the individual's information that she gave me was the same person whose contact I had noted from the company's website and was the VP of Business and Customer Logistics. During this brief conversation, she was limited in detail she could provide, but the mere fact that the company makes an extra effort to personally call and welcome each new customer impressed me. The initiative in customer service made me pause and reconsider my initial reaction. I reached out to the number that was provided and made contact with Alicia Chandler. I began voicing my concerns and she was nothing but patient and understanding. She listened attentively to my frustrations about the potential financial burden on my in-laws and addressed all my concerns thoroughly. Alicia's ability to maintain professionalism and empathy despite what I imagine to be a demanding role, was remarkable. The 33 minutes I spent on the phone with Alicia not only alleviated my concerns but also prevented me from posting hasty negative reviews. I am deeply appreciative of her dedication and the genuine care she displayed Spartan Solar not only educated my in-laws about solar energy but also ensured they were guided correctly, reflecting some of the best customer support I have ever encountered. Thank you, Alicia and Spartan Solar, for your outstanding service and for turning a potentially negative experience into a highly positive one.

It was a horrible experience, until I connected with Alica Chandler, she helped me after a not so good experience with salesman, there is more things that need to be verified, also install of panels went well, the installation in attic,not as promised. Thanks Alicia Chandler. I will still recommend Spartan.

I contacted Spartan Solar for help with getting my panels reinstalled after my roof was done. They were extremely helpful and got to reinstallation date scheduled.