TOTAL SCAM!!!
Ordered some tweezers, never received. Called their supplier number, wasn’t connected. Emailed them - email was fake. AVOID!!!!!
By jjarnot
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
99 reviews
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High quality men's grooming products - designed and made in the USA. Get rid of that unwanted body hair and make a great first impression.
Gorilla Killa (gorillakilla.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 12 reviews with 1 star · Clear filters
Ordered some tweezers, never received. Called their supplier number, wasn’t connected. Emailed them - email was fake. AVOID!!!!!
By jjarnot
The tweezers are advertised as ultra precise, and they were not precise at all. I was away when the tweezers arrived so didn’t get to try them out for a while and by the time I realized they were not effective, it was just a few days after the 30 day return period. I wrote an email to the company and also wrote a note to them through their website requesting to return the tweezers. I never heard back from anybody.
By Paula
Package never arrived. Ordered two weeks before Christmas. No stars would be more accurate.
By Dr. I.
I have not been shipped the item yet and no communication why it is taking so long. Just tell me what is going on. I usually don’t complain. Need better communication. Thank you, Ernest
By Ernest C.
I ordered two tweezers and received only one. Calls are not answered and emails are returned undeliverable. There is no way to get a message to this company. Do not do business with this company unless you like getting ripped off.
By George
Their email customer support isn't active. The phone number on their website just has a "busy" dial tone so that's not connected either. My order says that it's in "pre shipment" for the last SIX DAYS. So at this point I don't even know if I'm going to get my item or not. Never buying from them again.
By customer
The email address listed on their site is not working. Messages sent to it are returned as "invalid address". Their customer support phone number links to a Google Voice phone. They don't return messages. I would avoid this company.
By AM in S.
I have been trying for 2 weeks to in touch with them . Email address for support bounces back. I only received half my order. Also tried calling several times. No answer
By Kevin W.