Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
479 reviews
Go Real TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Go Real Travel provides custom European vacations carefully planned by local travel experts. Travelers can create personalized trips in minutes and receive itineraries, including handpicked hotels, seamless transport, and guided tours, all in one place! Each travel plan is then carefully tailored to their unique needs and preferences by our dedicated team.We ensure an easy, stress-free travel experience, complete with comprehensive guidance from start to finish, a dedicated app guide in the palm of your hand, and 24/7 on-trip support by real humans. Go Real Travel helps you explore the best of Europe with confidence, allowing you to focus on what truly matters: making lifelong memories with your loved ones.
Go Real Travel (gorealtravel.com) has 479 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
479 approved reviews, newest moderated first
This company ruined our trip to Europe. Overpriced, hotels were sub-par, the arrangements were unmanageable, the customer service was unresponsive and the whole, overall experience was horrid!!
By Robert W.
December in Croatia was absolutely beautiful. The stops were Zagreb, which was on my bucket list due the the Christmas market being the oldest Christmas market in Europe, Plitvice Lakes and then Dubrovnik. All together I was in contact with 2 different travel agents from beginning to end and both of them were amazing. At first I was wanting to go on this grand Christmas market tour in Eastern EU that involved 3 countries and Justin talked me into just visiting one country. I was reluctant at first but I am so glad that I took his advice, Croatia is so beautiful it deserved all of my time. There was one mishap at the Plitvice National park where they do not allow anyone in the lakes after 2pm but that was an unforeseen step that the travel company had no way of knowing when I booked the trip in June. The continental breakfast at all of the hotels was absolutely delicious. There is nothing like it offered in the states. Another bonus was visiting Dubrovnik during the off season. There were still tourists in the city but you weren't elbow to elbow. It was so that we were able to enjoy the entire city and I didn't have to worry about my toddler being lost in the crowds. I highly recommend the Croatia and using Go Real Travel, I will be using them in the future for other vacation needs.
By Rose W.
Due to the outbreak of the virus, we have had to cancel our holiday plans due to travel advisory restrictions and have written in to the company with no response whatsoever, we have effectively lost $3,900. If I can give them a zero rating I would!
By Grace
Gets a 1 because I can't give it a zero. Stole $6000 from us and "went out of business". They just decided to keep everyone's money with no refunds. No response from company at all.
By Dirk B.
This company has ceased operation! Where is the money for prepaid tours etc? Wonder if this company had any insurance to cover this type of action?
By Judys F.
Is anyone else having trouble getting a response from this organization as soon as the virus hit. I have a deposit and can't get any response. My agent seems to be no longer there, their social media accounts are shut down. This is TERRIBLE Customer experience that at the first travel challenge they pack up and take all deposits.
By Julie F.
Received email from David Manley CEO, dated 3/6/20 company ceasing operations. Needless to say, this was a surprise.
By Jeff W.
Lots of insight into travel suggestions and modifying itinerary based on needs and desires. My travel agent was Abbi Dilimi, and he was extremely helpful answering all my questions and responding in a timely matter.
By Kyle
