GoPupSocksReviews of gopupsocks.com

I never received my socks that I ordered on 11/30.

The socks that arrived were very low quality, and the image of the dog wasn't even cropped as requested. I specifically asked that the bow tie the dog was wearing not be cropped out, but they cropped it out anyway. Why even put a comment box for requests if they are ignored. Also, after I received notification that the package had shipped, it took over a week for the package to actually leave PupSocks. Bottom line: overpriced low quality socks, not made as specified, and super slow shipping.

The "customer service" with this company was absolutely terrible. I placed my order in November and did not get the order in time for gift-giving with my family on 12/23. I emailed the company 5 TIMES throughout a month for a status update, with no response to ANY of the emails...until finally, two days after I received my order. That email included an impersonal response, half-heartedly apologizing for the delay in a response, with a tracking #...for the order I already received. I should've gotten a full refund for the crappy way this company treated one of its customers. I will never use the company again, will let others know about my experience (including the BBB), and give dozens of other companies my business who have shown they value their customers. Thanks for asking for my review and opinions. I'm very happy to share them.

My order came as just a ridiculously dark silhouette of the dog. If the photo was too dark I could have been notified and I would have sent a new one. I even contacted customer service twice and received no response at all. Very disappointed.

Never received my order. Wish I could leave 0 stars and get my money back

Socks didn’t fit properly and there was no response from the company.

I ordered well in time for delivery and it did make it by Christmas, but just the day before and i never got a replay when i inquired about it. The biggest issue i have is they do not offer any customer service via phone, i asked for a number and no reply to that either. i ordered two pair, one brown dog and one white dog, the white dog was brown too. I wrote to customer service (can't call) days ago and still no reply. very disappointed

The fabric is horrible quality and cut in a wildly uncomfortable manner. I requested a refund and have received no response.