Easy to submit claims.
Petplan has great customer service. They're very responsive and it's easy to submit claims. Getting coverage for our dog's ACL surgery and rehab was a huge relief and the whole reason to have pet insurance!
By Michelle
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
791 reviews
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Petplan pet insurance covers up to 90% of vet bills for dogs & cats. Get a free quote today! Our mission is to ensure healthier, longer lives for pets and peace of mind for their people.
Petplan Pet Insurance (gopetplan.com) has 791 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
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Petplan has great customer service. They're very responsive and it's easy to submit claims. Getting coverage for our dog's ACL surgery and rehab was a huge relief and the whole reason to have pet insurance!
By Michelle