Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Too expensive. Cost increases with every dosage increase, plus a subscription fee. I cancelled my subscription due to cost.
By Jennifer
Response from GoodRx· Aug 20, 2026
Thank you for your feedback, Jennifer; we hope you find an option that works for you.
They would not renew my Glp1 prescription
By Cheryl F.
Response from GoodRx· Aug 18, 2026
Thank you for bringing this to our attention, Cheryl. Our team would be happy to look into this! Please contact them through the message center or by calling 855-526-3318.
Every single time medication is mailed, it arrives several days after the previous RX has run out. Gave up and went to another online pharmacy.
By Kevan
Response from GoodRx· Aug 18, 2026
We're sorry your experience was less than stellar, Kevan. While we are glad you have found what works best for you, if you ever need any assistance with GoodRx services please give us a call at 855-268-2822. We'd be happy to help!
GoodRx is very easy to work with. They are quick to respond, very professional and are always looking out for your health.
By Michael
Response from GoodRx· Aug 21, 2026
Thank you for your review, we're always happy to help!
Wasn’t aware that they would keep charging me for the provider visit after I told them I could not tolerate the medication. Didn’t find out until I got a charge a month after I stopped taking the medication.
By Sandra
Response from GoodRx· Aug 18, 2026
Hello Sandra, thank you for your feedback. If you have signed up for GoodRx Care Direct, our subscription service, and wish to cancel your account please give us a call at 855-526-3318. Our team would be happy to help!
Ease of appointment and fast shipping.
By Sarah T.
Response from GoodRx· Aug 21, 2026
Glad to hear it, Sarah!
Quick turn around in getting medical approvals from consultations. Meds arrive quickly. Reminders sent about re-upping prescriptions. Very convenient, very quick, and very affordable.
By Michael
Response from GoodRx· Aug 21, 2026
We're thrilled you are enjoying your GoodRx experience, Michael!
I went to the emergency room and the doctor would not respond to me back. I also contacted customer service for a refund for the monthly subscription. And they never responded back.
By Diana
Response from GoodRx· Aug 18, 2026
Hello Diana, using the information you provided we were able to locate your account. We show the account as cancelled and a refund processing. Please note refunds can take 5 to 10 business days to complete, depending upon your bank.
