Easy
Easy to use What
By Tina M.
Response from GoodRx· Sep 19, 2026
We're glad to hear it, Tina!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Easy to use What
By Tina M.
Response from GoodRx· Sep 19, 2026
We're glad to hear it, Tina!
Good communication
By SHANNON
Response from GoodRx· Sep 19, 2026
Thanks for your feedback, Shannon!
Money grab, they don’t respond despite multiple messages and don’t listen to you when they finally do. Cancelled after one month.
By Alisha T.
Response from GoodRx· Sep 2, 2026
We're sorry to hear of your negative experience, Alisha. We're always looking to improve our services and appreciate your feedback.
Good communication and pricing
By Clifford
Response from GoodRx· Sep 19, 2026
Thanks for choosing us, Clifford!
Convenient and nices discounts for a low cost.
By Carlos
Response from GoodRx· Sep 19, 2026
Hi Carlos, glad we could help you save!
Price is too high. Not a lot of contact with the Medical staff about my questions
By Joanne
Response from GoodRx· Sep 2, 2026
Hi there, Joanne! Thanks for your review. If you have any questions about our services please give us a call at 855-526-3318 or email us at [email protected]. Our team is available Monday through Sunday from 6am to 9pm CT.
I tried to cancel my subscription an more than one occasion, via app or phone call and was still being charged a monthly fee. I'm on hold as I write this review to see about canceling again as canceling on the app isn't very straightforward.
By Eli
Response from GoodRx· Sep 2, 2026
Hello Eli, unfortunately we are unable to locate an account with the information you provided. For cancellation assistance, please email us at [email protected] with your full name and account information.
After completing my check in and initiating a new order for WEG, I received an email at 4:35pm stating all was good to go. Received another email at 4:38pm that my treatment has been approved and I was charged for the prescription. Received a third email at 7:58pm that my order had been canceled. I called support to find out why and was never given a good explanation (terrible customer service). I was also told to go to my local pharmacy and order the medication. I will be cancelling my prescriptions with GoodRx.
By Jeffrey
Response from GoodRx· Sep 2, 2026
Thank you for your review and bringing this to our attention, Jeffrey. We would like to investigate this further. Please email us at [email protected] with your full name, account information, and any screenshots, so our team can provide you with assistance.