Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Good customer service I like the contact keeping me informed of everything and always willing to help to keep things smooth. Also very good prices. Very good Pharmacy
By BARBARA
Response from GoodRx· Aug 29, 2026
Thanks for letting us provide you with assistance and savings, Barbara!
I have recommened GoodRx to many people for the ease and affordability it provides.
By Catherine
Response from GoodRx· Aug 29, 2026
Thank you so much, Catherine; we're glad you've been enjoying your experience!
Everything is great until you have a problem. It is very difficult to find and get an answer when needed.
By eric D.
Response from GoodRx· Aug 29, 2026
We're sorry to hear that, Eric. For assistance, please give us a call at 855-268-2822; we'd be happy to help!
Great company to work with.
By Steven
Response from GoodRx· Aug 29, 2026
Thanks for your review, Steven!
It would be easier if the code to verify it was me was sent to my mobile number, not my email. I was in the middle of a chat to get my Wegovy increased to 9mg, but the 4mg shipped before I could finish the chat. A customer service rep was supposed to cancel the 4mg. It would be helpful if I could easily get back into a chat; the website is overwhelming and not user friendly. I have spent several hours on this order. The check-in that is required when starting an order, should not have to start from scratch each time. It takes a long time to complete it each time. Why can’t it be editable from month to month??
By Mitzi
Response from GoodRx· Aug 24, 2026
Thank you for this valuable feedback, Mitzi. We would like to look into this more. Please email [email protected] with screenshots or a screen recording, your full name, and the email address associated with your account.
I dont really save money
By N. D.
Response from GoodRx· Aug 24, 2026
In case it helps, we also provide information and links to the manufacturer coupons and other resources below the coupon listings on https://goodrx.co/savings.
Because it saved me a lot of money on my medication which is very important to me.
By Angela B.
Response from GoodRx· Aug 25, 2026
Glad we could help you save, Angela!
As they do every month they screwed up my order. Total pain in the neck, had to cancel and then have them send the prescription to my pharmacy. I used Good RX for convenience and I wound up spending over an hour on various phone calls just to refill. And the same thing happened the 2 months before. Ridiculous. Done and done with Good RX.
By Frederick
Response from GoodRx· Aug 24, 2026
Thank you for your review, Frederick. We are always looking to improve our services and will share this internally.
