Goodrx is really good
GOODRX has helped me by reducing the cost of my prescription reasonably.
By Goddy A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find savings
GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
GOODRX has helped me by reducing the cost of my prescription reasonably.
By Goddy A.
I love GoodRx I had an issue when getting a prescription filled and I called customer service and the representative took the time to look thru the issue to find out a solution
By Joshua R.
Very professional & courteous with a happy & pleasant personality - outstanding people skills!
By MC
If you want to get the best value when purchasing medicine for you, your family or even pets, give Good RX a try! I just did and on a medicine that retails for over $420.00, I am paying a little over $30.00!!! Try it for a month, if you don’t like it, just don’t continue. I have health insurance, but my dog’s seizure medication was costly!!! Thanks Good RX!!! Your customer service representative was the best!!
By Laura
This is what it means to be an outstanding company. This is what exemplary customer service look like! Adding GoodRx saved me $200 immediately on my prescriptions. Then, they helped me switch my prescriptions over to another pharmacy, after I shopped around on the app for the best price, and I saved another $40! Customer service was cordial, kind, and personable, and on a weekend no less! I'm thoroughly pleased with GoodRx and would recommend them to anyone with good sense.
By Michael Kolachny J.
Helpful and friendly customer support!
By Nicole
I live on my fixed monthly income and I didn’t realize how much I was overpaying for my prescriptions. I signed up for the free GoodRx card and on one prescription alone I saved almost $100. I was so upset for overpaying for so long. My savings has allowed me to take my Grandchildren out to eat and treat myself to a nice meal too.
By Philip H.
I had a problem with my Pharmacy saying that my good rx card wasn’t working and they wanted to charge me 53.99 for one prescription. I called customer service and they called my pharmacy and had it fixed within 20 minutes. Customer service who helped me was Jackie, thank you so much
By Lisa B.