GoodRx has been prompt speedy and a…
GoodRx has been prompt speedy and a pleasure to work with
By Susan
Response from GoodRx· Sep 10, 2026
Glad we could be here when you needed us, Susan!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find savings
GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
GoodRx has been prompt speedy and a pleasure to work with
By Susan
Response from GoodRx· Sep 10, 2026
Glad we could be here when you needed us, Susan!
Very reliable service. No issues what so ever. Im very glad I went with this Good Rx.
By Wood
Response from GoodRx· Sep 10, 2026
Happy we could be of service!
Doctor wouldn’t listen to me as an individual & wouldn’t prescribe correct medicine
By Holly
Response from GoodRx· Aug 28, 2026
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
Once you start working with Good RX it’s pretty convenient to use and get refills on Wegovy.
By Dorothea
Response from GoodRx· Sep 12, 2026
We're glad we can help make your health journey more accessible!
The cost is much more than others now.
By Deborah
Response from GoodRx· Aug 28, 2026
Hello Deborah, thank you for your feedback; we hope you find what works best for you!
There is very little attention paid to customers. Once they screwed up my prescription by not adding a diagnosis and it took several days to figure it out.
By Kristen
Response from GoodRx· Aug 28, 2026
Thank you for bringing this to our attention, Kristen. If you ever run into an issue with a prescription, please give us a call. We'd be happy to help! We can be reached at 855-268-2822, Monday through Sunday from 6am to 9pm CT.
I’m very happy with the service I have received
By Nela
Response from GoodRx· Sep 10, 2026
Thanks for letting us assist you, Nela!
Steady growth
By Rafael
Response from GoodRx· Sep 10, 2026
We appreciate your feedback, Rafael!