The young lady I spoke to was courteous…
The young lady I spoke to was courteous and knowledgeable and very helpful I would suggest that anyone that has any issues, or the elderly to definitely use good RX they are wonderful.
By Mary Jane L.
Sunday, November 8, 2026 · Customer reviews of US businesses
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
The young lady I spoke to was courteous and knowledgeable and very helpful I would suggest that anyone that has any issues, or the elderly to definitely use good RX they are wonderful.
By Mary Jane L.
You seem to have very good people working for you. Both Caroline (cust serv), and Celine (p/w help) did over and above performance.
By Eddie M.
The very first time I tried to use goodrx I was charged twice what the app showed I should have paid. Apparently the coupon vendor was "down." What does that mean? It means they lie on the app.
By beddie
Response from GoodRx· Nov 21, 2020
Hi Beddie! We are so sorry for the inconvenience this has caused. Our prices are typically very accurate, and this issue is extremely rare. Please feel free to give us a call at 888-799-2553, and we would be happy to look into this further!
Great service
By Mike R.
Excellent Customer Service! 😊👍👌
By Shamarih R.
GoodRx Employees are very Professional * Helpful!!!
By Mario S.
I never have had a more fantastic customer service person in my life. She deserves a raise. Steven M Goodman
By Steven G.
I have yet to use good RX but called a representative for a hypothetical question concerning none generic medications. He answers I received was quite good precise to the point and was very helpful. Thank you very much.
By Barbara D.