GoodRxReviews of goodrx.com

I had registered to Good Rx and did use it a few times. I was able to get the high-cost med changed to an equal lower cost. So, I quit using, was able to ge med changed to a lower price. Low and behold I found out I have been paying for Gold Good RX for more than a year that I didn't know I was being charged to. So, I have contacted them, emailed copies of where payments were made monthly, sent credit card information, and now they can't find the charges or information. I have turned it over to the support for disputes / fraud charges to regain the amounts. BEWARE!!!!!!!!!!!!!!

I'm a month without insurance so I checked out GoodRx for it of pocket cost. I started a trial of GoodRX Gold for home delivery of four prescriptions. It appears that there is no way to fill multiple prescriptions in one order. So I made four orders. For a brand new prescription, you're required to have the pharmacy call your provider, they can't just submit a prescription electronically like I'm used to. This wasn't a huge deal, my provider is very responsive. I live in Brooklyn and was thrilled to read that there is a Brooklyn warehouse. I figured my order would be filled fast. My four orders shipped from ... Miami. So a week later, I received the four packages in my mailbox. I just opened them and boy does something about them smell terrible! It's enough to give me a headache. They each provide the expected prescribing notes and a thank you. These don't include any pricing information and there is no option to print receipts so you're left having to screenshot and print it you need that sort of thing. Overall, other than a few peculiarities inthe system, I'm satisfied.

I posted the chat below of the conversation I'm on right now with one of their nurse practitioners trying to get a blood pressure prescription refilled ( I am between Doctors). If you don't have a camera on your computer or a blood pressure machine to take your own reading, you wont be able to use the service. She suggested I go to the local clinic to get a reading, but it takes weeks to get an appointment and they charge $110 to sit in the waiting room, and the nearest pharmacy is 90 minutes away. It took her an hour to pick up the chat and she hasn't spoken in over 20 minutes. Read on... Medical Team 12:26am Thanks for signing up! This secure chat is where we will send you information and where you can ask questions anytime. When you complete your visit we will send you a message confirming that it has been sent to our medical team. The medical team usually responds within 4 hours on weekdays, and within 8 hours on the weekend, but usually much sooner. We may have follow up questions and if so we will send them here. We will also let you know when we send your prescription, lab orders, or other treatment. Katherine Gonzalez, Nurse Practitioner 1:29am Can you get an updated blood pressure reading? It's critical for your safety that you get an accurate reading from your doctor's office, a local pharmacy, or a home monitor. Inaccurate readings will also slow down your visit. When you have the numbers type them here in this secure chat. Katherine Gonzalez, Nurse Practitioner 1:29am Photo Requested: Current bottle or inhaler Please take a picture of your current medication bottle, inhaler, or device. 1:31am Oh hello! Didnt know you were there! 1:34am The nearest pharmacy is 90 minutes away - and none of the people who work at our local clinic are vaccinated. But I can take pictures of my bottles if you need them. Katherine Gonzalez, Nurse Practitioner 1:35am We will need a blood pressure to continue this visit, and please do upload the metoprolol bottle as well 1:36am emailing the pictures to myself - stand by for upload 1:38am Where do I upload the pictures? 1:42am In any case my blood pressure is well managed with the medications I am trying to obtain from you. 1:47am hello? 1:49am I can't find the place to upload the pictures on your website. 1:50am How many chats are you supporting? Should I try again later, and if so, will I have to pay again? 1:55am hello? 1:58am you haven't spoken in 20 minutes. Is that typical?

Horrible waste of money (GoodRx Care). I'd been happy with the prescription service in the past, so I thought their telehealth would be reliable. The first NP I spoke with was very helpful, and had me go get a UTI test from the store (I have what I'm concerned is a kidney infection), but I wouldn't likely be able to get accurate results until the morning, which we'd discussed. The next NP who took over didn't seem to really look at the previous exchange, and just said she was prescribing Macrobid, long before I could take the test, which turned out to be negative twice. When I expressed concern about the prescription - it is contraindicated for kidney issues, and can actually be harmful - I received no response all day. Then I logged in to find out the visit was "Closed." Messaged again, NP told me to go see my doctor in person (which I can't do over the weekend, it's currently Friday night, and I was waiting all day for any response to my concerns). So, now I'm out $40 with nothing but a prescription for a potentially dangerous antibiotic, and a possible kidney infection that could have been treated had someone responded earlier or informed me that they were just gonna toss me aside. I don't make a lot of money, so I was counting on them, and I should've just spent the money at MinuteClinic but you have to put in your payment info before you even get started. Now I'm worried I'm going to be charged for another visit since I clicked the "send us a message" link, and it went right back to that chat. Worst ripoff out there in telehealth!! DON'T DO IT!!!

Beware, goodrx does not cover medications for pets. CVS refused a goodrx discount for Sertraline (Zoloft) because it was prescribed for my dog by her vet.

Avoid like the plague. they say someone will be with you soon. took them 7 hours and then they refused help but they still want money. Don't use them

So, so, so bad. They send you around and around for very simple requests. Do not use.

GoodRX Care for ED meds. I’ve used the same prescription for a long time. So when I was between doctors, I chose to use GoodRX Care to fill the gap. However the meds I received from GoodRX Care didn’t do anything (at the same strength.) Wasted money on a visit and pills that don’t work properly. Very confused why these don’t work when my meds from my normal pharmacy do. Makes me concerned they are not the same quality of drug.