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GoodRx Reviews | Read Customer Reviews of goodrx.com

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Pharmacy & Medicine
GoodRx

Pharmacy & Medicine

GoodRxReviews of goodrx.com

Santa Monica, California

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The Fair Hearing score

4.2/ 5

Great

4,044 reviews

GoodRx4.2Great

Reviews4,044 About Contact

Rating distribution

5 stars2,95073%
4 stars1935%
3 stars1183%
2 stars1293%
1 star65416%

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoodRx

Find savings

GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on The Fair Hearing: 2026

Contact & location

Phone: (888) 799-2553
Website: goodrx.com
Email: [email protected]
Address: Santa Monica, CA 90404

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 77% of reviews.
Most recent review: October 2026.

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GoodRx reviews

4,044 approved reviews, newest moderated first

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Aug 22, 2026
Fast and easy
Fast and easy, but no shortcuts. Thorough health reviews.
By Harold
Response from GoodRx· Sep 10, 2026
Happy we could be of service, Harold!
Report
Aug 22, 2026
Very easy to deal with
Very easy to deal with, and lowest prices!
By Marko
Response from GoodRx· Sep 12, 2026
Thanks for letting us help you save, Marko!
Report
Aug 22, 2026
Not Worth the Hassle
Customer service is abysmal. I've used the service for a few months, and each time a prescription is sent in, there is an issue on GoodRX's end that prevents it from being fulfilled. Each time I bring it up, I am ping ponged to several agents that, after many frustrating attempts, they are able to barely resolve. Both telephone and online support are useless.
By Tiffanie
Response from GoodRx· Aug 28, 2026
We're sorry to hear of your negative experience, Tiffanie. We would like to look into this for you. Please email us at [email protected] with your full name and account information.
Report
Aug 22, 2026
Easy & speedy process
Easy process, professional and fast responses.
By Helena
Response from GoodRx· Sep 14, 2026
We are always happy when we can help!
Report
Aug 22, 2026
Great service
Great service
By Ronald
Response from GoodRx· Sep 10, 2026
Thanks for your review, Ronald!
Report
Aug 22, 2026
Attentive and responsive
Attentive and responsive
By Dan
Response from GoodRx· Sep 10, 2026
We're so happy we could help you, Dan!
Report
Aug 22, 2026
disappaointed
Better understanding of customers needs
By Kathryn
Response from GoodRx· Aug 28, 2026
Thank you for leaving a review, Kathryn. We are always looking to improve our services and appreciate any feedback you have.
Report
Aug 22, 2026
Good RX is a great resource
Good RX is a great resource. The prices are reasonable and customer service is great.
By Lori B.
Response from GoodRx· Sep 10, 2026
Thanks for the review, Lori; we're glad you enjoyed your GoodRx experience!
Report

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