Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
GoodRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Overall good experience. But very slow on responding to messages
By User
Response from GoodRx· Aug 28, 2026
Thank you for your review, we will pass along your feedback internally. We hope you next experience will be a better one.
The customer service is great. Very helpful and understanding. From start to finish, the entire process went smoothly and fast delivery.
By Joseph
Response from GoodRx· Sep 12, 2026
We're very thankful we are able to provide you with assistance, Joseph.
I needed medication, and they delivered at a cheaper price. Very convenient
By Scott M.
Response from GoodRx· Sep 12, 2026
We're glad we can help make your health journey more accessible, Scott!
I’m very pleased with GoodRx. Very easy to navigate and extremely helpful!
By SONDRA L.
Response from GoodRx· Sep 10, 2026
Our team is always happy to help, Sondra!
Once I learned the platform it was quick and easy to deal w Goodrich. Fast response times reliable fulfillment. Thank you!
By Jennifer
Response from GoodRx· Sep 11, 2026
Thanks for giving us a chance, Jennifer!
Made the whole process easy. Providers were prompt and easy to converse with over text. Customer Service over the phone was also very helpful. The only complaint was the unexpected cost of the needles but maybe I missed that.
By Ginly
Response from GoodRx· Sep 11, 2026
Our team is always happy to provide assistance, Ginly!
Got what I wanted
By Thomas
Response from GoodRx· Sep 10, 2026
That's great to hear, Thomas!
quick response time with medical team..good information and feedback. Decent price for medicine too
By Jennifer
Response from GoodRx· Sep 10, 2026
We're so happy to hear that you had a good experience with us, Jennifer!
