Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Gold does not work and called few times and no one cares or tries to understand the issue . Waste of time
By Bk
Response from GoodRx· Nov 14, 2023
We're sorry to hear you experienced some difficulties, BK. If you find you need any assistance please send an email to [email protected]. We'd be happy to help!
Overall I've had only great experiences with Good RX and will definitely recommend to anyone.
By Scott B.
Response from GoodRx· Nov 15, 2023
Thanks for sharing us with those around you!
The price was great and very easy.
By Robert
Response from GoodRx· Nov 15, 2023
Happy to help you save, Robert!
well you really saved me money on my prescription. i wish i could find a competent pharmacy. i cant get out of bed so i have to have helpers pick it up. the pharmacy continually plays games with the price if they think they can get away with it. you have been great, pharmacies and drs, not so much. but you have been a great help thank you
By anna
Response from GoodRx· Nov 15, 2023
We're incredibly thankful we can provide you with some assistance, Anna. If it helps, we do work with some Home Delivery pharmacies. For more information, please give us a call at 888-799-2553; we'd be happy to help!
Saved me over $100 on my two prescriptions.
By Galen H.
Response from GoodRx· Nov 15, 2023
Incredible savings, Galen; congrats!
Helps me compare pricing with other drug stores
By Thornton E.
Response from GoodRx· Nov 15, 2023
Way to use the GoodRx services to your advantage!
My response was not well understood. I received a text msg my order was canceled. It said it needed an address. When I called the address was there. I have ordered many times before. Frustrating. The automated service can handle simple straight forward questions but there is still a need for the human touch!
By Muriel
Response from GoodRx· Nov 13, 2023
Hello! We're sorry you had a bad experience with GoodRx Care. We can of course look into this for you or issue a refund as part of our 100% Satisfaction Guarantee; please send us a message through your GoodRx Care account and we'll be happy to help. We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.
GoodRx provides an incredibly user-friendly platform that makes finding and comparing prescription drug prices hassle-free.
By Essam
Response from GoodRx· Nov 15, 2023
Way to be your own advocate, and use the GoodRx services to find the best price!
