Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
GoodRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
I had to get several codes and none worked!!!!!!
By Theresa
Response from GoodRx· Nov 28, 2023
Thank you for bringing this to our attention, Theresa. We would like to look into this further; please give us a call. We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.
My experience has been great, I am thankful for good rx. Especially with the price of everything now days, it is more than helpful, it's a lifesaver! Thank you, good rx!
By Alicia
Response from GoodRx· Nov 28, 2023
We're grateful we have been able to provide you with assistance and savings, Alicia!
I like the discounts at a reasonable price but the app seems to get confused from a prior experience. Customer Service was exceptional about contacting my Pharmacy (CVS) to get my discount loaded so I could pick up my medication at the lower price and I was appreciative of this but I only gave 4 stars because I am worried I will have to go through CS each time i renew my medication. Time will tell if I can boost the rating to 5 stars! Otherwise, I am a very satisfied customer who has recommended GoodRx to many people over the years.
By Carolyn
Response from GoodRx· Nov 28, 2023
We're glad to hear our customer service team was able to help, Carolyn! We hope you continue to find great savings in the future. 😊
Awesome awesome awesome 🤩 Thank you so much I’m able now to afford to get my prescriptions it was a real struggle a massive struggle before you guys THANK YOU
By Jane B.
Response from GoodRx· Nov 28, 2023
Thank you, Jane, for letting us help you save!
Good discount and user friendly
By Susan
Response from GoodRx· Nov 28, 2023
We hope you've been finding great savings!
We have saved a lot
By Joan
Response from GoodRx· Nov 28, 2023
Congrats on those savings, Joan!
Lowest price
By Joan
Response from GoodRx· Nov 27, 2023
🙌
This service should be illegal. terrible
By Adrian H.
Response from GoodRx· Nov 27, 2023
We'd be happy to look into the issue you've experienced, Adrian. Please respond to our outreach.
