Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
I've had very good luck using this app. Even with insurance my co-pays can be expensive, so I use GoodRx often. And find my local pharmacy is often the pharmacy of choice so I don't have to have the script transferred. As a health care provider I recommend this site to patients daily!
By APRN
Response from GoodRx· Dec 6, 2023
Thank you for sharing us with your patients! We're very thankful we can be there for you and them.
Always there when i need them Saves money Good website
By Emmett
Response from GoodRx· Dec 6, 2023
Thanks for letting us help you save!
What's excellent is coverage across pharmacies and prices that's very competitive with my BCBS plan.
By A G.
Response from GoodRx· Dec 6, 2023
Happy to help, AG!
I have had continual problems with your service. Each month when I refill my Rxs, the price that the pharmacy is getting is not even close to what my Gold Good RX is showing So, EVERY MONTH, I have to spend a minimum of an hour + calling back and forth to your customer service team. If your representative doesn’t get an answer immediately from the pharmacy because they don’t answer the phone, they are told to wait an hour to call them back. This has been ridiculous, why doesn’t my BIN or membership # work
By C N.
Response from GoodRx· Dec 5, 2023
We recommend contacting our GoodRx Gold support team at 855-487-0694 or [email protected], so they can best assist you. They're available Mon-Sun, from 6 AM to 9 PM CT.
Looked for GoodRX coupon on Tetanus Diptheria Pertussus vaccine (Do not have Medicare D, so it was pricey w/o coupon.) Found one, for different brand than Pharmacy had in stock. But they were able to use the coupon info, and apply it to my Tdap vaccine.
By TN H.
Response from GoodRx· Dec 5, 2023
Glad we could help you save!
Efficient and cost effective.
By Hugh
Response from GoodRx· Dec 5, 2023
👏
Easy to use, better prices than going through my insurance.
By Julianne S.
Response from GoodRx· Dec 4, 2023
Way to find what works best for you, Julianne!
Best price for my Rx by far!
By John
Response from GoodRx· Dec 4, 2023
Thanks for letting us help you save, John!
