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GoodRx Reviews | Read Customer Reviews of goodrx.com

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Pharmacy & Medicine
GoodRx

Pharmacy & Medicine

GoodRxReviews of goodrx.com

Santa Monica, California

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The Fair Hearing score

4.2/ 5

Great

4,044 reviews

GoodRx4.2Great

Reviews4,044 About Contact

Rating distribution

5 stars2,95073%
4 stars1935%
3 stars1183%
2 stars1293%
1 star65416%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoodRx

Find savings

GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on The Fair Hearing: 2026

Contact & location

Phone: (888) 799-2553
Website: goodrx.com
Email: [email protected]
Address: Santa Monica, CA 90404

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 77% of reviews.
Most recent review: October 2026.

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GoodRx reviews

4,044 approved reviews, newest moderated first

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Apr 17, 2024
Prices
Great price, nearly always better than the insurance. Totally worth a little extra effort at the pharmacy
By Sharon
Response from GoodRx· Jul 23, 2024
👏
Report
Apr 17, 2024
Despite having drug insurance through a
Despite having separate drug insurance through my medical insurance company, I frequently find that GoodRx provides less cost. I recommend comparing prices with your prescriptions.
By carolyn
Response from GoodRx· Jul 23, 2024
Great recommendation, Carolyn!
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Apr 17, 2024
Prices are grate very thankful
Prices are grate very thankful
By Dean P.
Response from GoodRx· Jul 23, 2024
🤗
Report
Apr 17, 2024
CVS would not honor the discount…
CVS would not honor the discount because I m on Medicare RX
By Roy Vander P.
Response from GoodRx· Apr 18, 2024
Even though you are on Medicare, you should be able to use GoodRx coupons for your prescriptions. They just can't be used together. We would be happy to speak with the pharmacy on your behalf, just give us a call! We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.
Report
Apr 16, 2024
Easy to use app
Easy to use app, & tremendous savongs.
By David
Response from GoodRx· Jul 23, 2024
Amazing, David!
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Apr 16, 2024
A lot cheaper price.
A lot cheaper price.
By Danny
Response from GoodRx· Jul 23, 2024
Fantastic, Danny!
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Apr 16, 2024
If I could give 0 stars I would
If I could give 0 stars I would. Absolutely the worst company I have ever dealt with. No customer service and unable to speak with an actual person. Messages sent via the message service take 12 hours or more to get a response and the response is irrelevant and requires another message that takes another 12 hours to get a response. I need my meds asap and this has been going on for 2+ weeks. THIS COMPANY IS TERRIBLE AND I RECOMMEND NO ONE EVER USE THEM IF THEY NEED MEDS IN A TIMELY MANNER.
By KEVIN R.
Response from GoodRx· Apr 17, 2024
We understand your frustrations and appreciate your patience, Kevin! Please note that our GoodRx Care message center is not a live chat. It may take up to 4 hours to receive a response during normal business hours, Mon-Fri 6AM - 7PM PST, and 8 hours outside of normal business hours. Please let us know if you still have yet to be assisted, if not we will reach out to our Care team on your behalf. Thank you for providing more information Kevin. We have reached our to our GoodRx Care team and it appears the prescription from your second appointment should be available at the pharmacy today, if you haven't already picked it up. We apologize for the negative experience and we will be providing you with a refund for both appointments. You should see the money returned to your card in 5 to 10 business days depending upon your banks processing time.
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Apr 15, 2024
Happy
I never have any problems with goodrx And I have told many friends about it personally and I have shared it on fb many times gor years.
By Suzanne
Response from GoodRx· Jul 23, 2024
Thank you for your support throughout the years, Suzanne!
Report

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