The communication is great
The communication is great; they call you right away. I haven't had any problems
By Teresa B.
Response from GoodRx· Sep 16, 2026
Hi Teresa! Thanks for leaving your feedback, we're happy you are satisfied.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
The communication is great; they call you right away. I haven't had any problems
By Teresa B.
Response from GoodRx· Sep 16, 2026
Hi Teresa! Thanks for leaving your feedback, we're happy you are satisfied.
Everything is as advertised!
By Michael
Response from GoodRx· Sep 19, 2026
Glad we can live up to the expectations, Michael!
I’ve been satisfied with their service, until I experienced abdominal pain. I tried to contact the provider through the texting service and nobody answered back to me. I was very disappointed about that.
By Anna
Response from GoodRx· Sep 16, 2026
We're sorry to hear that, Anna! If you ever need assistance, please give us a call at 855-526-3318. We're available Monday through Sunday from 7am to 8pm CT and would be happy to help!
The process is easy, to the point and fast.
By Daisy
Response from GoodRx· Sep 14, 2026
Thanks for giving your feedback, Daisy!
Pretty efficient and certainly cost effective.
By Michael
Response from GoodRx· Sep 19, 2026
Hi Michael, glad we could help you save!
Price better than without it. Not as good as my original card but one has to consider the times we live in.
By SHARON V.
Response from GoodRx· Sep 16, 2026
Thanks for your review, Sharon!
Scheduled an appointment because I’m a new teacher and benefits don’t kick in until September 1. Wet Cough, headache, sore throat, body aches. I tested at home negative for Covid and flu. I requested a steroid pack and antibiotics after being diagnosed with an upper respiratory infection. She gave me nothing. When I reached back out and asked again for antibiotics and steroid pack she told me to go to my PCP. So it was a waste of money and the last time I will use them.
By Chery M.
Response from GoodRx· Sep 1, 2026
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, or give us a call at 737-379-1416, and we'll be more than happy to help.
The coupon offers were a great savings. I appreciate it. Having a medical provider to decide whether this medication would be appropriate for me.
By Hortensia D.
Response from GoodRx· Sep 19, 2026
We're glad we have been able to help you save!