Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,959 reviews
The Good Feet StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,959 approved reviews, newest moderated first
David was amazing my wife is feeling great!!
By Gladys p. S.
Response from The Good Feet Store· Jul 7, 2026
Hello Gladys, thank you for taking the time to recognize David. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure David sees this.
for Starters, price and add-ons. my order was for $1869.23. i kept a pair of socks, as i used one pair out of 7. you need to discuss price before you measure for supports. They hurt my feet every day and even at bedtime not wearing any device for bedtime. went in with just a hurting left heal, after 4 days both feet hurting, i returned to store for returns. The return process took longer than the purchase. they have to call managers, they call back, they deliberately stall, but after constant pressure, they finally did the right thing and processed a full refund, minus socks. If you are going to use their service, you need to pressure them back regarding cost, add-ons (socks and inserts) make them tell you the price. Also, make them tell you why you need the add ons. There is up to a 90 Day Return window, but they make you jump through hoops to get it back, pay with credir card so you can dispute the charge if you hit the brick wall they built. These of course, are my opinion, others may love their experience.
By D E A.
Response from The Good Feet Store· Jul 7, 2026
We appreciate you letting us know. This isn’t the experience The Good Feet Store strives to deliver, and we don’t want to leave things here. Please reach out to us at [email protected] and someone from our team will contact you directly within two business days.
I love my arch supports. Alex was great to go over everything so thoroughly and answer my questions or repeat any information. I tried on several options for shoes and levels of strengtheners/maintainers to make sure I was happy with my purchase. If you have ankle, foot, back, or neck pain, this is definitely worth the investment. The Woodland Hills location is also very clean.
By Kamille Angelica R.
Response from The Good Feet Store· Jul 7, 2026
Hello Kamille, thank you for taking the time to recognize Alex. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Alex sees this.
Yadiira gave us excellent service, she went over everything about the feet
By Leslie A.
Response from The Good Feet Store· Jul 7, 2026
Thank you for sharing this feedback, Leslie! We're so happy to hear that you had such excellent service with us!
Steve was amazing. He helped my mom be able to literally get back on her feet. 100% recommended.
By Celeste
Response from The Good Feet Store· Jul 7, 2026
Hello, Celeste, we are so grateful you took the time to recognize Steve! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Steve are what make the difference between a product and a real solution. Thank you for sharing your experience!
Justice was great at explaining the whole process and working with me.
By Marc
Response from The Good Feet Store· Jul 7, 2026
Hello Marc, thank you for taking the time to recognize Justice. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Justice sees this.
We walked inside the store …we were greeted by Mr.Darrion located at the Offalon Illinois location…he helped my grandfather with his selection and was weary knowledgeable in all products…
By Allante
Response from The Good Feet Store· Jul 7, 2026
Thank you, Allante, for your wonderful review! We truly appreciate you taking the time to share your experience at our O'Fallon, Illinois location. We're delighted to hear that Darrion provided such knowledgeable and attentive service while helping your grandfather with his selection. Our team takes pride in making every customer feel welcomed and ensuring they have the information they need to make the best choice. We'll be sure to pass along your kind words to Darrion. Thank you for choosing us, and we look forward to serving you and your grandfather again in the future!
David was amazing very helpful and understanding
By Rhonda A.
Response from The Good Feet Store· Jul 7, 2026
Hello Rhonda, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about David reflect exactly the type of care we strive to provide.
