Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,959 reviews
The Good Feet StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,959 approved reviews, newest moderated first
Spent lots of time and had lots of patience.
By JULIE L F.
Response from The Good Feet Store· Jul 30, 2026
Thank you for the five star review, Julie! We're so happy to hear that you had such a helpful and patient experience!
Everything was explained throughly and Gabby was very nice and informative.
By Danny D.
Response from The Good Feet Store· Jul 29, 2026
Hello Danny, thank you for taking the time to recognize Gabby. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Gabby sees this.
Quiero dejar este review porque realmente se lo merecen. Aunque al final no terminé comprando, fue únicamente porque me di cuenta de que no era exactamente el producto que estaba buscando, no por el servicio que recibí. Desde que entré me atendieron de manera excelente. Quiero destacar especialmente a Luis, que estuvo casi dos horas con nosotros explicándonos absolutamente todo con una paciencia, dedicación y profesionalismo increíbles. Respondió cada una de nuestras dudas, nos mostró todas las opciones disponibles, los distintos planes y alternativas de financiamiento, y en ningún momento nos hizo sentir presionados. Sinceramente, pocas veces me atendieron tan bien. De hecho, me dio mucha pena no llevarme el producto porque el servicio que brindó Luis fue impecable. Se nota que conoce lo que hace, le apasiona ayudar a la gente y realmente busca encontrar la mejor opción para cada cliente. Si están buscando un lugar donde los asesoren con honestidad, paciencia y muchísima profesionalidad, lo recomiendo totalmente. Gracias, Luis, por la excelente atención. Ojalá todos los vendedores atendieran con el compromiso y la calidad con la que lo hiciste vos.
By Solana M.
Response from The Good Feet Store· Jul 29, 2026
Hello Solana, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point. And thank you for taking the time to recognize Luis. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Luis sees this.
Yadira at the Westbrook ME store was the most patient specialist. She listened and I felt heard. I look forward to the next few weeks to see the relief I get. Happy happy happy!
By Claire G.
Response from The Good Feet Store· Jul 30, 2026
We love when our guests leave happy, happy happy, Claire! Thank you for sharing your patient experience with us, we're so glad you felt heard with Yadira.
I went into The Good Feet Store not knowing what to expect. Shaun, in the Orland Park store, explained the whole process and worked with my impossible toe! He was able to give me inserts that actually made my feet feel good! He explained how the system worked and I was comfortable leaving with my new inserts! Great experience!
By Cathy N.
Response from The Good Feet Store· Jul 30, 2026
Thank you, Cathy, for taking the time to share your experience! We're delighted to hear that Shaun provided such thorough guidance and helped you find inserts that made your feet feel better. Every customer's needs are unique, and it's wonderful to know he took the time to explain the process, address your concerns, and work with your "impossible toe" to find a comfortable solution. Providing personalized service and ensuring our customers understand how the system works are important parts of the experience we strive to deliver. We'll be sure to share your kind words with Shaun and the Orland Park team. Thank you for choosing The Good Feet Store. We appreciate your trust and look forward to supporting you on your wellness journey!
Franco was incredibly helpful in finding the right foot supports for my daughter. He was kind, patient, and very knowledgeable about the different options available. He took the time to explain everything and made sure we found the best fit for her needs. Excellent customer service!
By Yenifer M.
Response from The Good Feet Store· Jul 29, 2026
Hello Yenifer, we are so grateful you took the time to recognize Franco! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Franco are what make the difference between a product and a real solution. Thank you for sharing your experience!
Have had these for about a year now and they have been great! Have really made the difference in my work life and everyday life. Josh helped me initially and gave great tips and advice. I just came in to swap out my inserts that have been well worn and they even adjusted the inserts I have to ones that would suit my lifestyle better now that do have worn them for a while. I tell all my coworkers, friends, and family about them and that they should invest in them too.
By Brooklyn F.
Response from The Good Feet Store· Jul 29, 2026
Thank you, Brooklyn, for sharing your experience! We're thrilled to hear that your Good Feet Arch Supports have made such a positive difference in both your work life and everyday activities over the past year. It's especially rewarding to know that Josh provided helpful advice and guidance from the start, and that your recent visit allowed us to further customize your supports to better fit your needs as they've evolved. Our goal is to provide ongoing support and personalized solutions, so we're delighted that the adjustments helped you find an even better fit for your current lifestyle. Hearing that you've recommended us to your coworkers, friends, and family is one of the highest compliments we can receive. Thank you for your continued trust and support. We appreciate you being part of the Good Feet family and look forward to serving you for years to come!
Fabulous education Rob. I've been active at the gym treadmill for many years and at 73, I suddenly got Plantars Fasciitis with a half inch rip shown in the MRI. The doctor recommended Good feet in addition to wearing a boot. The system felt good and with logical steps
By John A.
Response from The Good Feet Store· Jul 29, 2026
Hello John, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Rob reflect exactly the type of care we strive to provide.
