Outstanding customer service/support.
Outstanding customer service/support. Very helpful. Quick reply.
By Marilyn Santa C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,375 approved reviews, newest moderated first
Outstanding customer service/support. Very helpful. Quick reply.
By Marilyn Santa C.
I have communicated with the Gooddog.com folks several times, and each time I received a prompt, useful reply. I am still learning the puppy/dog search game - learning how to decide what qualities I want/need in a puppy/dog as well as discern quality of breeder or rescue group. It’s a time-consuming task, and I appreciate the helpfulness of the Gooddog.com crew.
By Lynn D.
Best service ever.
By Carisa S.
Amazing group of people customer service and love the online live events. So much value in information for new and repeat owners. Thank bvb you good dog.
By Stef M.
Quick and helpful response acting as an intermediary with the breeder. Will recommend the site to anyone looking for that special dog.
By David P.
I will love to be able to post videos of my puppies and adults. So far everything is ok.
By Lourdes A.
Thank you Good Dog for connecting me to great people I could match to my wonderful puppies.
By Daniel
Kind and courteous. Knowledgeable and helpful. Love working with Good Dog.
By RACHEL M.