Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,375 reviews
Good DogSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,375 approved reviews, newest moderated first
I cannot say enough wonderful things about our experience with our breeder Jena. She made the everything so easy and seamless. The app made communication simple and I loved having the reminder of the “to-do” list for the puppy! Our girl is so happy and healthy. You can tell Jena really cares about the welfare of her puppies and dogs. She is a quality breeder all the way around.
By Stacie B.
The Good Dog app was easy to use. All of the breeders responded very quickly and professionally. I felt comfortable knowing that the breeders on this site were vetted and they were not a "puppy mill". We got our adorable puppy, Coco, from a wonderful and caring breeder and she is doing great at our home. I highly recommend Good Dog for anyone looking to purchase a puppy!
By Coco's M.
Before the pandemic it was 5 star easy but since their newest change the leads have been horrible and their new payment policy is breaking their own promise to breeders. As a breeder they take fees out from customer payments directly, which leaves less for us. We can't take other forms of payment including cash as it violates their policies. You can only use GoodDogs payment system. They charge 6% out of every single payment you get. They promised in the beginning to never charge breeders. Their platform has become tire kickers and more and more breeder unfriendly. It's a real shame but once my litters are all sold I will no longer use GoodDog. Their fee is just too high.
By Kalee J.
Response from Good Dog· Jan 9, 2025
Hi Kalee, Thank you for sharing this feedback with us. We’re glad to see that a member of our Good Dog Specialist team was already able to connect with you and share more about the update we made to our pricing structure in 2024, along with more information about how our On-Platform Payment Policy keeps our community safe. As they shared with you, with these changes to our pricing structure, when we've done the work of connecting you with a Good Dog buyer and you decide to place one of your pups with them, there will be a 6.5% deduction applied to the deposit (if they have one) and dog payments with that buyer. Since we know this is a change, breeders in our community will receive one free deposit payment and one free final dog payment, so you can see firsthand how this change will work without any cost to you. This pricing structure helps ensure our services remain viable long-term, by allowing us to cover the costs of connecting you with qualified buyers, sustaining our operations, and ensuring everyone’s safety – so you can confidently place all your puppies through Good Dog. You can learn more about this change to our pricing structure here: https://www.gooddog.com/good-breeder-center/good-dogs-path-forward-new-pricing-structure We hope that we were able to help turn your experience into a positive one, but if you have any more questions, please feel free to reply directly to the email we previously sent, or give us a call at 855-446-6336. We look forward to hearing back from you and are always here to support you! Warmly, -The Good Dog Team
Good Dog made it easy to connect with the breeder. The support team was responsive and we felt very comfortable with the transaction between us and the breeder.
By James R.
Me and my wife completely satisfied with the service provided by Good Dog Amy and Patrick McMahon are amazing breeders with huge experience and knowledge The way McMahom family arranged delivery was very warm Toys food blankets certificates medication all were provided included pups family picture We still communicate almost every day with updates and questions Thank you again Olga and Vitaliy
By Vitaliy
The process was quick and easy I highly recommend. I love my new puppy.
By arlevia A.
I got a wonderful puppy! However I was very frustrated with all of the required fees that are unknown until you are making your deposit and payments. Very sneaky and deceptive not to post these fees upfront.
By Amy
Response from Good Dog· Jan 9, 2025
Hi Amy, Thank you for sharing this feedback with us. We’re so happy that you were able to find your new best friend through Good Dog! We’re sorry to hear that you were frustrated with our optional Protection & Support fee, and are glad to see that a member of our Care team reached out to you on December 9th to share more information about the benefits associated with Protection & Support, as well as offer to refund this fee if you’d prefer. While buyers can always choose to pay on Good Dog with zero fees, Protection & Support includes: Complimentary access to our Puppy Training Program (a $235 value) - Exclusive partner discounts - Lifetime support from our expert team - Additional benefits to help you on your journey with your new pup Please feel free to give us a call/text back anytime at 855-446-6336, or email us at [email protected], and someone from our team will be happy to take care of you! Warmly, The Good Dog Team
Extremely satisfied purchase of my pup with my selected breeder. Good Dog manages and secures all conversations and transactions guaranteeing a fraud and scam free experience. My breeder was very knowledgeable and extremely helpful along the whole process.
By Charles C.
