Excellence
I have received excellent communications through Good Dog. So much so that I am picking up my new puppy in two weeks. I am very happy with the service and the breeder.
By Marilyn B.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,375 reviews
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Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,375 approved reviews, newest moderated first
I have received excellent communications through Good Dog. So much so that I am picking up my new puppy in two weeks. I am very happy with the service and the breeder.
By Marilyn B.
We found a super puppy, fell in love with his photo on GoodDog. We could trust GoodDog with the reputation of the breeder, who was patient and answered all of my questions. We had our puppy delivered to an airport near us; the “airline nanny” met us curbside. Very pleased with the whole experience.
By Linda
Experience was great. Communicated easy with seller. Answered all questions honestly. Puppy came healthy and clean. Training had already been started. Making transition easier. Very happy
By Meryl B.
I had a very very easy time
By there
Good dog is a great site for buyer safety. As a breeder for 49 yrs in the last several years I have heard many many stories of potential buyers scammed while trying to purchase a puppy. I still believe and advise meeting a potential buyer face to face before placing puppies. However “good dog” gives both parties excellent communication between breeder and potential puppy owner.
By Candy A.
I found Good Dog through a family member who trusted good dog in finding a certified breeder. They had a great experience! I can concur, it was so easy to determine what breed was best suited for us and then to find breeders who have been qualified by Good Dog was easy. The breeder we chose was also USDA Certified! Pilot Hill Teddy Bear Puppies was responsive, professional, patient and I felt confident in choosing a puppy. Good Dog made me feel safe knowing that they have pre-qualified and certified the breeders on their site. Also, I can say that I appreciated the peace of mind I had knowing that that my payment through Good Dog was safe and secure.
By Cecilia
We got a great puppy from a lovely breeder who was only an hour from our home.
By Ladybug’s M.
I keep hitting brick walls with some of the breeders and I have no idea why. It would be really helpful to find out why no additional information is provided as to me and my family were denied. I feel defeated in my search.
By Mads
Response from Good Dog· Sep 28, 2026
Hi Mads, Thank you for sharing this, and we're sorry the search has felt so discouraging. Finding the right puppy should feel exciting, and we know it's frustrating to hear no without understanding why. Breeders make their own decisions about which families are the best fit for each litter, so their reasons can vary. But you don't have to navigate this on your own! Please reach out to our Care team at [email protected], and someone will personally work with you on your puppy search to find a breeder who is the right fit. We're looking forward to hearing from you and can't wait to help you find your new best friend. Warmly, The Good Dog Team