Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Good2Go Mobile offers nationwide wireless phone plans with no contracts. Buy the data that you need. Low-cost prepaid phone plans for iPhone and Android devices.
Good2Go Mobile (good2gomobile.com) has 96 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
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I recently topped up my account with good2go which was added to a substantial credit balance on my account as I pretty much only use it for emergencies only to be advised that I’m going to have to switch to lucky mobile and loose all of my accumulated credit and my recent top up. WHAT A RIP OFF!
By desert R.
I added $100 to my account at the beginning of July. Just 3 weeks later I got a message that they have partnered with Lucky Mobile. I have to take action by the end of August. They will send me a free SIM card but apparently account balances don't transfer. I wouldn't have topped up if I had known earlier. Feeling swindled
By Anne W.
3 months before the end of my 1 year prepaid plan, they informed me that they were moving to Lucky mobile and that I would basically loose my entire balance. They told me that I would not get a refund but I would have the opportunity to have an even better deal so I could get robbed once more… not this time, Lucky won’t be my next mistake…
By Namous M.
Unable to reach anyone EVER. None of their customer support phone numbers work!
By Jim W.
Their data service never worked right. Even though it's cheap, I guess you get what you pay for. Canceling is next to impossible also. Have tried to do it 20+ times so far. Go with a different company and save yourself the frustration
By George E.
If you forget your password, good luck getting into your account. Security is absurd. I couldn't login even after going through the hassle of providing them with loads of personal information, including bank statement, despite a different representative saying I would be able to login. So how can I login to my account? Don't worry they'll delete it and you have to make a new one. Then technical issues on the site making it impossible for me to make a new account, now I have to wait days to try to make an account. It's like they want you to have a frustrating experience so that you go somewhere else. This is not even mentioning the absurd pricing. Seriously go elsewhere, it will be cheaper and less stupid.
By Garrett W.
Since Petro-Canada Mobility changed to Good2Go, existing plan's service is changed. No more mobile data available in Pay as you go. I need to change to other mobile phone service provider.
By Neddy C.
Their service is horrible but their customer service is incredibly horrible. Run from this like the plague because high blood pressure and medical bills due to the stress of dealing with this scamming outfit is definitely not worth the little bit of supposed savings. Time, also, is something ya can’t ever get back… The tume WASTED on the phone / online trying to resolve issues with these asswipes is simply unacceptable. I hope they go bankrupt and to jail for fraud because that’s exactly what it is; intentional FRAUD!
By Luke M.
