Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
164 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Goloveyou is listed under Jewelry & Watches.
Goloveyou (goloveyou.com) has 164 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
164 approved reviews, newest moderated first
I rate them 0 stars because I ordered a necklace for my mother for Christmas on 12.7. Payment taken and nothing received three weeks later. No response to emails except nonsense then ignored. Scam and fraud. Disputing charge.
By Alia H.
Scam. Never received my order and have sent 2 emails with no response. Will be disputing the charge.
By Kyle Heather K.
Ordered three items for Christmas should of been here December 10. When I put order number in it says not recognized. However they took the money out of my account. I will be contacting the better business bureau.
By Susan
Place is trash ruined a xmas gift by not even coming close to the time frame they say... stay clear of buying
By greg S.
I ordered a necklace for my daughter for Christmas and still have not received it but took them no time to take money out of my checking account. Every time I try and check on it they say my email is unrecognizable. But they can send me emails. I send them emails and I get auto response. Learned my lesson on this one. DON’T EVER BUY FROM THIS COMPANY,
By Tina
Terrible terrible customer service. I ordered a product and still have not received it. I have sent emails and you always get a auto response. Do not order anything from this place, absolutely terrible and shipping is coming from China, which was not represented before ordering!
By Kelly
This organization has terrible customer service. I ordered the picture necklace and it took forever to arrive. Finally when it did, I open the box and find that they placed an incorrect picture on the neckace. This was supposed to be a gift for my mother and instead of having the picture I uploaded, there was a picture of two couples that I don’t even know. When I confronted them about the issue, they insinuated that I was lying and that that was the picture I uploaded. When I asked for a refund they said they could only reimburse 50%. Moreover they offered to replace the necklace but at a fee of $10.00. I offered to send it back, but they wouldn’t even wave the shipping fee. This is a terrible company and a complete robbery.
By Dahimi D.
VERY BAD SERVICE ordered an item and they told me it's been delivered but it hasn't, basically called me a lier. After 20 odd emails of back to me, of them saying to me its at my local post office (Royal Mail NEVER received it), I asked for my money back, I was then offered a replacing BUT... I had to pay for it! Asked for my money back last week, they said I can only have 50% back and still waiting. This Chinese Company is a SCAM and DO NOT BUY. They spoiled my Christmas present for my parents. Ring PayPal now and Trading standards next!!!
By Shaunie E.
