Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
great service. diligent and kind, explaining all details clearly
By Maryruth
Response from GoldStar Trust Company· May 10, 2022
We are so happy we were able to answer your questions and assist you with getting an account opened with GoldStar! GoldStar Trust Company
Thus far things are good with GoldStar Trust Company. Phil Gordon explained to me about precious metals and the different IRA choices I can make with GoldStarTrust Company. I feel confident where my money is invested at this time. Thanks. Pam Christiansen
By Pam C.
Response from GoldStar Trust Company· May 10, 2022
We are so glad we were able to assist you with opening an account at GoldStar Trust! We look forward to working with you in the future. GoldStar Trust Company
GoldStar did all the work. Made it easy to transfer my IRA to them to purchase gold in an IRA.
By customer
Response from GoldStar Trust Company· May 4, 2022
We are so happy that we could help you transferring your IRA into GoldStar. We look forward to working with you in the future. GoldStar Trust Company
Everyone I talk to has been very professional, knowledgable, helpful and pleasant. I got all my questions answered and I have total and complete confidence in GoldStar Trust.
By Customer in I.
Response from GoldStar Trust Company· May 3, 2022
We are glad that we were able to assist you with getting your account opened with GoldStar. We look forward to speaking with you in the future. If you ever have any questions, don't hesitate to reach out and we are happy to help. GoldStar Trust Company
Knowledgeable and courteous. I had a lot of questions due to opening a new IRA account concerning dues, statements and admin. All questions addressed satisfactorily with a pleasant disposition.
By James
Response from GoldStar Trust Company· May 5, 2022
Thank you so much for your review of GoldStar Trust Company! We truly appreciate the feedback and hope to hear from you again.
Very helpful getting my IRA set up and money transferred into it!
By Will
Response from GoldStar Trust Company· Apr 27, 2022
We are so happy that we could assist you with getting your IRA setup with GoldStar!
My experience with GoldStar has been stellar. Every time I have called, the customer service has been great and the staff is very knowledgeable. 👍
By customer
Response from GoldStar Trust Company· Apr 27, 2022
We are so happy that we have been able to assist you! We look forward to working with you in the future! GoldStar Trust Company
I have wanted to purchase gold and silver for awhile but my stockbroker advised against it. I finally decided after researching, to do it anyway. I used JM buillion for the purchase and their representative, Kathy Turner, advised me to use Gold Star. I feel Blessed that I found Kathy and that she guided me to Gold Star. I spoke with several people there ( Gold Star) who helped me with the paperwork. It turned out to be much easier than I had anticipated. The other bonus was that I didn’t have to tell my broker I was moving the money from my IRA to Gold Star. Gold Star did all that work for me. Thank you all for making it so easy!
By C C.
Response from GoldStar Trust Company· Apr 26, 2022
Thank you so much for your review! We are happy that we were able to assist you with transferring your IRA over to GoldStar. We look forward to assisting you in the future! GoldStar Trust Company
