Chase was Awesome!
Chase was patient and answered all my questions to my expectations.
By ROGER
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Chase was patient and answered all my questions to my expectations.
By ROGER
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Helpful employees. Easy to communicate.
By W. S.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Everyone i communicated with was exceptionally polite and helpful during the onboarding process.
By Dear C.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
I thought the service was great, however it would've been nice to know the different names an email would come in. This is an age of a lot of cyber attacks.
By Sandra
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Jake and Tracey walked me through everything…patiently
By Karen S.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Answered every question I had in a reasonable time and knew every answer
By Clarke
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Sonya was helpful in navigating through the process of signing in and establishing access to my account.
By Norman N.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Attentive Customer service - answered questions and made the switch easy.
By Patty F.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!