Easy to talk with
Easy to talk with. More paperwork than I anticipated. Super friendly representatives who k ew answers to my questions!
By Steve S.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Easy to talk with. More paperwork than I anticipated. Super friendly representatives who k ew answers to my questions!
By Steve S.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
Prompt, clear communication
By Robert K.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
Customer rep was very helpful in answering my questions and guiding me through the process of my transaction.
By R E.
Representitive Andrew Gonzales made a very difficult and long drawn out situation easy to undersand and relieved the anxiousness. His communication skills and timeliness of his interaction was not only very much appreciated but showed his professionalism and exhibited, above and beyond, what true customer service looks like. I will, because of Andrew, be recommending GoldStar Trust to my friends and associates.
By John F.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
Service was excellent.
By Marty M.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
I have a personal relationship with my dealer, always answers my calls, tries to get me the better deal and is always available.
By Bones
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
My funds arrived 5 days ago and no one has reached out to help me invest
By Frank P.
Response from GoldStar Trust Company· Feb 21, 2023
Apologies. Management will be reaching out to you.
First Time using Goldstar and was very impressed and satisfied with the service.
By Diane
Response from GoldStar Trust Company· Feb 21, 2023
Thank you for submitting a review!