The people who helped me through the…
The people who helped me through the process were awesome!
By customer
Response from GoldStar Trust Company· Nov 17, 2023
Super! Thank you for the review.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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795 reviews
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
The people who helped me through the process were awesome!
By customer
Response from GoldStar Trust Company· Nov 17, 2023
Super! Thank you for the review.
Quick response! I have tried another well known competitor and it took over one month to get this far. Needless to say, I ended any further actions with them. I could not accept such lack of communication in a relationship going forward. Goldstar rocks!
By Barry
Response from GoldStar Trust Company· Nov 17, 2023
Great news! Thank you for the review!
Prompt courteous communication. Straight to the point without shoving it down my throat Easy to understand terms.
By Scott D.
Response from GoldStar Trust Company· Nov 17, 2023
Great! Thank you for the review!
helpful and polite thank you
By Vern
Response from GoldStar Trust Company· Nov 17, 2023
Thank you for the review!
I liked the prompt manner in which my transaction was processed and the info. passed along to me via e-mail. I was kept informed every step of the process.
By Amy A.
Response from GoldStar Trust Company· Nov 9, 2023
Super! Thank you for the review.
Well informed account executive (Cheryl) about precious metals, current market status & forces, IRA features, etc. Offered 8% discount on setting up account, helpful in choosing diverse set of coin denominations for maximum flexibility.
By LBHammond
Response from GoldStar Trust Company· Nov 9, 2023
Thank you for the review!
Easy Set Up!
By Steve D.
Response from GoldStar Trust Company· Nov 9, 2023
Awesome! Thank you for the review.
My transfer request ended up at some random UBS branch in San Antonio which delayed the planned asset transfer to fund my capital call at an inconvenient time when I was traveling.
By Michael S.
Response from GoldStar Trust Company· Nov 7, 2023
A member of management will be reaching out to you. Thank you for the review.