GoldStar Trust CompanyReviews of goldstartrust.com

Sam was very thorough in explaining the options and helping set up my account. I appreciated his informative and positive approach.

Each and every rep I spoke with on the phone was very professional and knowledgeable. Of course, no one knows everything, not even me, so when an issue arose that needed elevation, I was always referred to specialist in that area.

Kind patient helper when I called.

they are very customer focused. They are quick to answer questions and respond to any issues.

Everyone was helpful all along the process.

Do not put your money with Goldstar Trust. They take weeks to give it back when you ask for distribution. By tracking it, we can see the gold has been sold but we have yet to see a check (3 weeks after they got cash for the gold).

Your employees answering phone calls are always helpful and knowledgeable, plus the wait times are usually short.

Shaun was professional and courteous. At times, I felt, patronizing. However, he guided me through the process and I am comfortable with my purchases.