I was concerned the transfer of my IRA…
I was concerned the transfer of my IRA would be complicated, but the staff at gold star made it very easy. Thank you
By Troy
Response from GoldStar Trust Company· Sep 5, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
I was concerned the transfer of my IRA would be complicated, but the staff at gold star made it very easy. Thank you
By Troy
Response from GoldStar Trust Company· Sep 5, 2024
Thank you for the review!
The IRA specialist, Susan Vera was well spoken and very knowledgeable on making IRA transfers.
By Alison
Response from GoldStar Trust Company· Aug 27, 2024
Thank you for the review!
Jason, Kathrine and her assistant were so incredibly friendly, knowledgeable and helpful!! I’m very happy to be apart of the Birch Gold family!!!
By Erin
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
These people are the worst outfit that I ever dealt with. Absolutely a bunch of crooks. They liquidated my metals for their fees that were more than 2500.00 Just a rotten bunch of people. I never authorized anyone to take hands full of money from my IRA I would never do business with them again
By Toghoul T.
Response from GoldStar Trust Company· Aug 26, 2024
The Management team is reaching out for additional information.
great customer service, Cassie Back !!
By customer
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
The representative was knowledgeable and explained things well.
By Betty W.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
I’m a new client and so far everything went exactly as promised. Genesis Gold Group recommended you to me. I trust them and anyone they recommend.
By Douglas C.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
Professional and fast
By customer
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!