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By customerjohn D.
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for letting us know. A team member is reaching out to you!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Cannot log into account
By customerjohn D.
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for letting us know. A team member is reaching out to you!
They guide you easily through the whole process.
By Christine
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for the review!
Way too many emails. One a day should be plenty...I think I was getting 3-4 a day.
By customer
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for the review. A team member will be reaching out to you!
For me, I thought it was great. Coming from me, that’s unheard of. I maneuvered through this process with ease.
By John H.
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for the review!
Professional service and communication
By PNW C.
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for the review!
Nicole Grant was very helpful with every thing very nice😃
By customer
Response from GoldStar Trust Company· Oct 8, 2024
Thank you for the review!
I just checked my account. I gave GodStar $14k to buy precious metal IRA. I only have a little over $10k in IRA? I don't know what happened?
By Grma G.
Response from GoldStar Trust Company· Oct 8, 2024
A team member will be reaching out!
They are very knowledgeable and make the process of converting IRA to good easy to understand and do.
By Carcione’s
Response from GoldStar Trust Company· Oct 2, 2024
Thank you for reviewing us!