Professional
Professional, friendly, and kind. I appreciate their support.
By Dru H.
Response from GoldStar Trust Company· Nov 1, 2024
We appreciate you taking the time to leave a review. Thank you for your time and kind words.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Professional, friendly, and kind. I appreciate their support.
By Dru H.
Response from GoldStar Trust Company· Nov 1, 2024
We appreciate you taking the time to leave a review. Thank you for your time and kind words.
They were very helpful during account setup, answering any questions I had very promptly.
By Jaron
Response from GoldStar Trust Company· Nov 1, 2024
It is our pleasure to be of service. Thank you for your kind words and for taking the time to leave a review.
This company charges $100 to manage my silver account. what is there to manage with just silver? No stocks or bonds that must be managed so they can be sold and bought to make money. They do charge a storage fee of $100 this is ok. they must keep the silver in a vault. Now they charging a fee to send paper invoices. I am removing my money.
By Jeffrey K.
Response from GoldStar Trust Company· Nov 7, 2024
Thank you for the feedback. A Management team member will be reaching out to you.
I had to call you several times before I was able to find out if you received my check for $55,960
By customer
Response from GoldStar Trust Company· Nov 7, 2024
Thank you for the feedback. A Management team member will be reaching out to you.
At Goldstar the people are great and everything just seems to work as designed.
By David P.
Response from GoldStar Trust Company· Oct 24, 2024
Thanks you for taking the time to leave a review. We truly appreciate you and your kind words. It is people like you that make our job fulfilling.
You kept at it until my other account (with UBS) finally my money was transfered. What an ordeal. Thank you and now we can start a new relationship with you-looking forward to it.
By customerG L Runer E.
Response from GoldStar Trust Company· Oct 28, 2024
We sincerely appreciate your review. Thank you for taking the time to let us know about your experience. We look forwarded to working with you.
Quick answers and polite
By Mike J.
Response from GoldStar Trust Company· Oct 23, 2024
Thank you
Talking to Eve. She has made my decision and rollover very easy. She is such a blessing.
By Jan A.
Response from GoldStar Trust Company· Oct 23, 2024
Thank you