Gold Seal SupplementsReviews of goldsealsupplements.com

Order # GS26963 If I could rate at ZERO stars I would! You will be put on a subscription that you don't ask for and customer service will not rectify the situation! You will need to change you payment information thru your bank to make it stop Dennis Reading

I explored the GSS website that offered "Buy 3 get 3 free for $24.95 each" for Magnesium Complete. You fill in your information in the left side column and in the right side column are the reviews. I filled in my personal and credit card information, and at the bottom of this section of the website you have 2 options: read the reviews to the right or click on 'Complete Purchase' on the left and hope you get to see a purchase preview before making the purchase. I clicked on Purchase Complete which was followed by 'thank you for your order.' What?? And there was no order to be found. Minutes later I received not the order but an email 'Receipt' for $149.70. Thirty-five minutes later another email arrives that provides a link to the order. I expected a bill of $74.85 but instead was billed $149.70. I located the exact website again, inspected it closely, and near the top of the right side, where the reviews are placed in deep black fonts, is one line in light grey font that says "Show order summary" with a drop down arrow. You don't notice it at all when filling out the left side, and it isn't visible on the page once you reach the bottom of the left side info section, so all you see is the "Complete Purchase" link, which I expected to show a purchase preview before finalizing the purchase. And I re-reviewed the entire offer before clicking on Complete Purchase and still didn't see the light grey 'Show order summary' line hidden near the top of the right-side column. Very deceptive. Why not show the order preview plainly? So after receiving the order notice email, I immediately replied to their email to cancel the order and gave my reason. I then called the number on the 'Receipt' email but only reached a machine voice. I also clicked on the customer support link and sent a similar cancellation request. No reply, so I sent another cancellation request to customer support. No reply. Then a day later I receive a shipment notice so I sent a 4th cancellation request. 3 days later and still no reply. Non-existent customer service, and when combined with the unclear website pricing, I now have no confidence in this company or the quality or performance of this product. One other point: while the company may be located in the U.S., the shipments are made via e-packets, which originate in China. So overall, I would not recommend this product or the company because of the deceptive pricing and the lack of customer service. I was hesitant to pay $75 for 6 bottles and certainly didn't want to pay $150.

This is a scam. They don't respond to your emails. They ship out additional product when you didn't sign up for a subscription. I do care for the product.

I got on their site to order three bottles of their magnesium supplement, they charged me for six They also locked me in to an order for three bottles of their L-Theanine that I did not order. I have tried on several occasions several ways to contact them about the screwup no response. And no product either I might add

This supplement upsets my stomach and that's why we have a trial period, right. BUT I have contacted Gold Seal Supplements by email by phone and any way I can contact them and they will not respond. In fact they keep sending me this Magnesium supplement on any ongoing basis and I did not sign up for recurring deliveries. Watch out, this is a fraudulent and dishonest company. I will be reporting them to my credit card company and the authorities.. Bad News!

I was trying the product during the money back no hassle time period to see if the product could help my health. I had a 3month supply and all the sudden about one month into the trial period they are shipping me 2more bottles & charging my credit card. I responded by email please do not send any more products I’m still in my 90 day trial to see if the products can help me or if I can health wise take this. I have called at least 6 times the phone #, left messages for Goldseal to call me & emailed probably 6-8 different times to them. Goldseal will not call me back nor email me either a response. Seems in my opinion a total dishonest, unethical & Company with no Integrity to their customers or the public.

Edited to provide new info: I reached back out to the company after their reply and have received no response. At this point I am going to have to pursue a chargeback through the credit card company, as they are clearly not going to respond. I have not yet taken the supplements as they arrived late today. However, I ordered them with the Father’s Day 60% discount and was charged more than full price. I was charged $175 when I should’ve been charged around 60. I have contacted the company with multiple emails and gotten no response for the last five days. I’m very frustrated and the Better Business Bureau says that this company is no longer in business at the address they claim to have I’m starting to feel very very frustrated and I’m thinking of turning them into the fraud department at my credit card company.

Canceled the order for this product immediately after ordering because something seemed off. Do not answer their customer service and did send the product ordered on the 9th on the 30th through a company uniuni and again I can not reach them. Buyer beware!!!