Good prices but . . .
The prices on the metals I wanted were very good compared to other places. I was a bit hesitant after reading some negative BBB reviews and had second thoughts after sending my check. I think the timeline for payment clearing and shipment should be made more clear prior to purchase. When I asked for an estimate on when the order was scheduled for shipment I received a response full of so many typos I could barely decipher it. A week or so later I received an email stating my order was being shipped that day and tracking info would be sent later. I never received any tracking info, even after several requests. Honestly, I became very concerned I had been duped. Today, I did receive my order (14 days after being told it was shipped). I must say the shipping was discreet and the items were very well packed. I am very pleased with the product I received. I will order again from this business, now that I know they are honest.
By Sue
Response from Gold Pro, LLC· Mar 10, 2022
Sue, We apalogize about your experience, As you know we have changed out our entire website , Phone setup, and other technologies to help us protect client information as well as to keep things 100% private, We thank you for your review , Your honesty in your review , and Your future business . We assure you the changes will make any future transactions much more seamless. Thank you again for shopping at GoldPro, and May you and your loved ones stay safe. - GoldPro