Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
111 reviews
Golden Standard BuybacksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Golden Standard Buybacks, we’re redefining the way you sell your electronics. Whether you're upgrading, cashing out, or looking to sell in bulk, we make the process fast, simple, and rewarding. We buy smartphones, tablets, computers, and most other electronic devices—new, used, broken, or even locked—ensuring you get the highest payout possible.Founded on the belief that everyone deserves a hassle-free way to sell their devices, we’ve built a trusted platform that serves individuals and businesses alike. With our commitment to competitive pricing, excellent customer service, and a seamless selling experience, Golden Standard Buybacks is your go-to destination for turning your electronics into cash.Sell smarter. Get paid faster. Choose Golden Standard Buybacks today!
Golden Standard Buybacks (goldenstandardbuybacks.com) has 111 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
111 approved reviews, newest moderated first
My experience with Golden State could not have been better or easier! Printing their shipping label was easy, navigating their site was simple. The owner very patiently helped me fix something I had done wrong in the preparation. Their response and customer service was amazing. I will definitely use them again and recommend highly recommend them.
By Brad J.
Long story short, I sent them a device and back and forth with chat, they refuse to send the device back and send me money they owed. I will be contacting an attorney and local law enforcement for theft.
By Shane M.
This has been a horrible experience. I sent an iPhone 16promax 1tb in very good condition and was offered $879. That was Dec 11 and have received two pmts with promises after promises that the remaining amt owed would be sent. That has not happened yet and it is March 9th. They still owe me $424.79 which includes 2 10% bonus pmts for the delays. I have tried and tried but the just won’t pay so I guess I’ll have to do like others and contact the Texas Attorney General’s office for help
By John W.
DO NOT TRUST THIS COMPANY!!! THEY ARE A SCAM!!! I sent my wife's phone in last December. Zero response. Two months later I began chasing their "customer service" which is a text message chain they stop responding to. At least 40 attempts to get paid what was due for the phone. Then they went silent. Still - no response and no payment. Do not fall for this scam like I did!! They suggest they pay the highest amount for your phone - and then pay you nothing and don't even respond to communications. I have contacted the McCallen FBI agency and reported that they are operating an illegal business. The owners should be put in prison for cybercrime!!!
By Dan M.
Great customer will definitely recommend
By Daniel R.
Received payment on 03/26/26 - gentlemen sounded sincere and they had a bunch of issues that happened, He said he understands that they need to do better even when these things happen. I told him I would update my review for him so hopefully he keeps his word and makes everything right. Been since December and still not paid a penny, they don't respond except generated responses. "Hi Douglas, We are very sorry as this is our busiest time of the year and we did have a death within the office a few weeks back that we are still recovering from, which caused some delays. Your phones did seem to have low battery health so you should be receiving a call from our sales team to close your transaction hopefully today or after the new year! I will go ahead and put you in queue for the new customer bonus as well! Merry Christmas & Happy New Year! Sincerely, GoldenStandardBuybacks" "We are currently awaiting our scheduled transfer, which is expected to clear by Monday, or no later than Tuesday. Once received, your payment will be released immediately." "Thank you for contacting us! We are closed today (Monday) following Super Bowl weekend. We’re sorry for the inconvenience, but we’ll be back tomorrow and will respond promptly once we return. We truly appreciate your patience and support!? never a call, response, payment, return of MY phones
By Douglasallan V.
**Completely Do Not Recommend** I sent my phone to Golden Standard Buybacks for an agreed $933 payout. They confirmed receipt of my device but never paid the full amount. I did not authorized partial payments but they did anyways. I received a small amount and then only received $400 via Zelle, sent from a secondary account listed as **Imperial Homes LLC (Golden Standard Buybacks Secondary Account)** — not directly from their main business account. The remaining $288 has not been paid, and my phone was never returned. During the delay, I was given multiple excuses: * “Death within the office” * “Pending bank issue” * “Payment already sent” * “Waiting on bank confirmation” No proof of any pending payment was ever provided. Communication eventually stopped. Based on my experience, I completely DO NOT recommend sending your device to this company. Please be cautious!!!!!
By Antoinette M.
don't use this buyback platform. its been 3 months and they still owe me. horrible experience.
By Thomas
