GoldenhourhempReviews of goldenhourhemp.com

I usually have a great experience with them. But this time I received some defective product. I'm not even sure how to explain it it has sugar in it or at least that's what it smells like when it burns. This stuff is completely unsmokable. I've tried reaching out to customer service and have not gotten anywhere. Terrible service and I think I'm a regular customer. I guess just don't have no problems with customer service and you'll be okay. Do better people.

I ordered from them 3 times first 2 times went well the 3rd time I put a bigger order in I ordered 100 1g pucks of dimonds and 10 pucks of badder when I got my order the only sent 10 each I contacted them and was told several times they would make it right then all of a sudden the went silent do not order from them they will not make things right if they mess up

Used this company for a year now and loved it. They have changed, and no longer care about the customer. No phone number, no email response and no fixed order. They sent me wendy p with two 84% humidity packs which of course made it moldy. Moldy weed is a health hazard and they barely responded then decided to do nothing. Ive spent tons with them, no more.

I have changed my mind completely at this point and will pause my use of Golden Hour Hemp until I'm told why my order has been waiting to be picked up or dropped of to usps. I ordered on the 2nd of September it's still saying waiting on vendor usps say the tracking number I received is pretty much Bs no information on it. We pay for a service and end up getting the run around. Iv emailed and messaged on the application and still no response. Haveing no customer service contact number should of been my 1st red flag. I will keep posting reviews until this is addressed. My tictok is lumbeedaddy I have a little under 12,000 followers and about the same on Instagram. I do enjoy the products when they make it to me, But yall got to do better, so many orther online options but we chose your site. Fixs it.

Took way to long to process, then 3 day's after the three days of processing they finally shipped. So it melts before getting here because they took so long to get everything ready. Stay away from these scam artists

Absolute garbage company. Terrible products and EVEN WORSE customer service! I was sent bad product and the distillate i ordered was like 20 grams short. Don’t waste your money here and especially your time. I have been dealing with Megan in customer service since June I was promised a replacement and $50 credit for the trouble (i did not ask for this) She then proceeded to take back the credit the proceeded to try to void the replacement as well afterward DO NOT USE THIS COMPANY YOU WILL REGRET IT INDEFINITELY! I will be posting a long negative video review on my hemp reviews channel as well going more in depth of the emails and product pictures watch till the end as I will be providing in depth analysis as to why you should avoid this company as well as providing five other sites with much better products to better spend you money!

I ordered some higher priced flower from this company, and it was absolutely awful. In fact, the worst product I have received from any vendor, ever, and that is comparing it to flower at 1/4 of the price. It looked alright, but immediately had a moldy/chlorophyll type smell as soon as it was opened. That smell translated into taste, and even a small amount mixed with other flower caused the entire batch to just smell and taste like mold/bad cure. It is the first product of this type I've received from anywhere that basically just had to be thrown away. I emailed customer service, who initially said that they hadn't received any other negative feedback and asked some of the given questions; how does it look? did you break it open? etc. I also provided pictures (visually it looked Ok, other than being much more "white" in the center than most other flower I've seen). After providing all of the info, pics, etc they just didn't respond. I found around that same time that there WERE other reports on the quality of that item on Reddit, as well as a review on their own site that was critical but must have been subtly enough to make it through the "review" process. As I had essentially been ghosted, I simply went to give a review for the product on their site. This was a normal review - it wasn't ranting, and didn't even cast light on the company itself. I found that those reviews were not being approved, and it was obvious that they were simply approving what few positive ones came through. In summary: 1) Awful product 2) Customer service ghosted 3) Clearly curates the reviews to cut out negative ones.

their customer service seemed like AI. It talked me in circles and never solved my problem. My concentrate came in all destroyed and I tried reaching out to get support. They shipped concentrate to the wrong address on file, but the order to the second address arrived in poor condition as well and the customer service bot just wants to keep talking me in circles instead of refunding me. I get the replacement tomorrow but I cant imagine it wont also be destroyed.