Gold and CherryReviews of goldandcherry.com

Currently attempting to claim a refund with this company and cancel through affirm. Never received the product, shipping never updates, they never respond to emails. Will update later. Update 3/18. They "shipped" my product to the completely wrong address. The tracking went to an area not even within my zip code. Currently emailing again about this. Update 3/30. Affirm refunded my entire purchase after a dispute. I guess they attempted to reach out to the sellers and didn't get a response or something. I never heard again from gold and cherry but at least I got my money back.

Ordered the magnetic 360 iPad case for my 13” M4 in December and received it damaged. Went through the claims process with MonkProtect and finally got an approval in the middle of February and have still yet to hear from Gold&Cherry on any sort of resolution. I reached out to Gold&Cherry multiple times as well as MonkProtect and have not heard back from either company.

This company is fraudulent. I placed an order on February 7, 2025 but after seeing there was no update on when it would be shipped, I reached out to them via email on February 14, 2025 to cancel because I could not afford to leave my new iPad Pro 13 unprotected indefinitely - at that point, the order had not shipped. On February 15, they responded telling me: "Although this item is currently out of stock and has not yet shipped, we are in the process of restocking it. Your tracking information will be updated when shipping resumes on February 25th, and we will prioritize your order to ensure you receive it as quickly as possible." I responded right back to the message above on February 15, 2025 and asked them to proceed with canceling my order anyway and received no response. Then on February 17, 2025, two days later, I received a notification that my order shipped - AFTER I asked them to cancel twice. The keyboard was delivered on February 24, 2025. I decided to try the keyboard and when I checked the box, the keyboard didn't even come with a charger (like it's supposed to) and when I tried it on my iPad most of the letter keys don't work, so it is useless. I checked online and there are other customers who have experienced the same issues that I have. Given how unhelpful customer service has been, I realized that I am unlikely to see any money back even if I returned it. If a customer asks to cancel an order for a product you admit you don't even have in stock, you should immediately honor that cancelation. Instead, they shipped a defective product because they know they can blame the customer for the defect and only give them a partial refund or no refund at all. I spent $180 on a case for nothing. Please do not order from this company - IT IS A SCAM. I also don't believe it is Delaware-based at all - I find it hard to believe that a U.S. company would be able to engage in this conduct without being checked for so long. As an FYI, I submitted a version of the message above to both the company itself and Shopify, which seems to coordinate the company's online store, and never received a response from either.

I placed this order on January 14th for a cherry iPad case and the only email update I got was on January 27th indicating it was on the way. After that, the company went silent. Their ads kept popping up on Facebook so I commented that I wish had known it would have taken more than a month to receive my order because at this point it’s mid February. Imagine my surprise to find out they blocked me. By February 28th, my order still isn’t here and they gave me a bogus tracking number that doesn’t work so I emailed them to no avail. At this point, I contacted my bank and told them that this company has refused to tell me what happened to my order that was supposed to arrive last month per their shipping guidelines and they blocked me on Facebook and gave me a tracking number that doesn’t work. I’m grateful my bank gave me a temporary refund as I told them the product I paid for has not been received and it’s been almost TWO MONTHS! I filed a BBB complaint to ensure others know about this company and their bad business practices as I see they only respond to their good reviews which is small in comparison to the negative reviews they have on TrustPilot. Their website is loaded with positive reviews but you see no negative reviews which lets me know they scrub the site with ensure customers are mislead into buying their products. This was a valuable lesson learned because I will never buy another product from them or any other company before coming to TrustPilot or BBB.

I placed an order on Jan 23 and still nothing. I received a bogus tracking number and feel I've been taken by this company.

This people are scammers, they scammed $250. I message to return the item that they sent but they didn't reply me. Please no one should buy from them. They have been scamming people alot. I will meet them in court very soon.

I purchased a IPAD Pro case from this company. I never received a tracking number. They never reponded to my numerous emails and social media posts. I am disputing this with my cc company and filing a complaint with BBB. I don't know if these postive reviews are real or fake. Companies like this make me leary of purchasing merchandise from companies that are new to me.

This company is a scam and they will steal your money. They don’t respond to inquiries. They sent me a fraudulent FedEx number. I want my money back and I have no idea how to go about that since they refuse to acknowledge any communications I send them. DO NOT PURCHASE FROM THIS COMPANY.