Helpful and willing
Attentive and helpful in granting information and assistance with the issue that happened. Very nice follow up on the case afterwards
By Gabriel S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
737 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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goLance (golance.com) has 737 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
737 approved reviews, newest moderated first
Attentive and helpful in granting information and assistance with the issue that happened. Very nice follow up on the case afterwards
By Gabriel S.
Even though it takes a long time for the money to be delivered sometimes, when an issue arises, they definitely proceed addressing it right away and they inform you accordingly. It's a good platform to be fair.
By Santiago Osorio O.
Great assistance and follow up from the dedicated team to get the only issue I had in a long time solved. Always being straight, honest and transparent about the process.
By Juan Esteban R.
They care about people
By majo J.
Got my issue solved correctly
By Gabriel felipe Parra R.
They take an absurd amount of time to fix payment issues when there are. It happened a lot of times last year, I hope this doesn't happen again.
By Erika C.
Responses were timely and comprehensive, frequent updates were provided and any issues were ultimately resolved.
By Alexander A.
It took some time for the funds to arrive, but they were very attentive and always keeping an eye on us. It only happened once and now every payment has gone smoothly. Thank you guys ✨
By Angie P.