Very unsatisfactory customer service
Very unsatisfactory customer service
By Chad M.
Response from GoKarts USA®· Apr 29, 2020
Sorry Chad, Your payment was declined Thanks for your review
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
643 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Warehouse Direct Sales, Nationwide ShippingOrder Online
GoKarts USA® (gokartsusa.com) has 643 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
643 approved reviews, newest moderated first
Very unsatisfactory customer service
By Chad M.
Response from GoKarts USA®· Apr 29, 2020
Sorry Chad, Your payment was declined Thanks for your review
OMG best thing I ever bought
By Robert H.
Response from GoKarts USA®· Apr 29, 2020
Hey Robert You got the Dog!! Plus, we can go out now! Have fun
I never received my order. It’s been 3 weeks.
By Jesse R.
Response from GoKarts USA®· Apr 29, 2020
Hell Jesse, Thanks for your review Your order was shipped and delivered. We previously emailed you your tracking - Delivered USPS 9405511699000866706156 sorry, delivery ran a bit longer during the virus
It was amazing and we will see when I get the product
By Duane P.
Response from GoKarts USA®· Apr 29, 2020
Hello Duane, Thanks for your review, Have some fun with your new toy!
Great place for cart parts
By Dean F.
Response from GoKarts USA®· Apr 29, 2020
Hey Dean, Yes, we have lots of parts Thanks for your review
Very fast order conformation and customer service. Easy to find what I needed on the website.
By J. S. B.
Response from GoKarts USA®· Apr 29, 2020
Hey J We see you got the GPX Motor Have fun with that Thanks for your review
This is the most unprofessional experience I've had trying to make a purchase. Apparently if you pay with your own money, you are committing fraud! Never mind that they don't even give you the name of the person you are texting about your order, they just immediately deny your payment and accuse you of fraud!
By Tammi
Response from GoKarts USA®· Apr 29, 2020
declined credit card
' it would only let me rate 4 stars
By Gerald W.
Response from GoKarts USA®· Apr 29, 2020
Hi Gerald hmmm Well, we will take them! Thanks for your review