Great Experience!
Melvin was great! He was able to assist me with moving my payment to a a few days out due to my account getting hacked. It was a great experience.
By Lisa A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Melvin was great! He was able to assist me with moving my payment to a a few days out due to my account getting hacked. It was a great experience.
By Lisa A.
Good service 👍
By Damaris R.
Thank you so much!
By Mel B ..
Spoke to Melvin about a past due notice I received! He evaluated my account and immediately discovered the issue and resolved it. He was kind and very helpful. He went the extra mile!!
By Karen
Responsive and great service. Was able to help right away and provide additional information as well going forward.
By Devon L.
The rep i dealt with
By ANTHONY P.
Oscar who helped me was very helpful and very patient and he understood my frustration. Thank you again Oscar for being Outstanding!!
By Maxine S.
Carlos did a great job assisting me today and helping me get what I needed to make my payments on time moving forward.
By Deltrice