Keldrin the associate who helped me was…
Keldrin the associate who helped me was super helpful and very professional.
By Jesus A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Keldrin the associate who helped me was super helpful and very professional.
By Jesus A.
Very helpful and polite leo was very nice
By Vicky H.
Very kind and personable and professional
By Lissette B.
The person who answer my concerns, was very nice and very helpful
By Rhonda P.
This was my experience with this finance company. I contacted them immediately because the interest rate was extremely high, and the dentist had not done any work yet. I told them I wanted to cancel. They told me I could not cancel, which was not true. They also told me the interest rate was high because they “don’t run credit.” I checked my TransUnion report, and they did run my credit. They told me they were located in Southlake, Texas. They are not in Southlake. I’m not calling it a scam, but I am saying they gave me false information more than once. Before any dental work was done and before I received any contract documents, I asked to cancel and was told I couldn’t. That was false, and it put me at a disadvantage as a customer. Now you can contact the OCC of Texas because all finance companies are regulated by them if you live in Texas and they stated that they are in Texas
By Customer
Response from HFD· Apr 7, 2026
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We would like the opportunity to assist you further with your concern. Please email us at [email protected] or give us a call at 1-877-874-3877 so we can look into this matter and locate your account. You may also reach us by mail at: PO BOX 10479 Bakersfield, CA 93389
Johnathan was quick and very kind thank you so much for calling me to change my plan to a no interest plan
By Rebé R.
Jonathan was quick with the call, was very specific and didnt take much of my time
By Leon
Jonathan was extremely helpful and ensured I had all available options to best suit me
By Chris S.